Reviews (2,861)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

December 2, 2021

Ronnie answered my question right away and went above and beyond to help me. I had a great experience!

the green tea shop
Canada
11 days using the app
Edited June 27, 2023

This app works quite well, though I had a bit of a challenge setting up. Sherwin helped me though and I was sorted out in no time - thanks!! I had a few other issues, and Lori helped me; customer service has been great, very quick and genuinely helpful!

The one downside is that inventory doesn't work for me to sync in QBO since QBO's inventory system isn't great, but Shopify tracks it well enough and we do have a specialty product/business, so it usually makes things extra complicated anyways.

Silver Creek Nursery Ltd.
Canada
11 days using the app
July 24, 2024

Needed some assistance connecting my store to QuickBooks and I had the pleasure of being assisted by DEAN. He is an asset to the organization because apart from being helpful he was very polite and patient.

Sweet Basil Nurseries
Trinidad & Tobago
37 minutes using the app
July 29, 2019

I just started with this app. Hazel in customer support was a HUGE Help. It takes a little while to figure out what accounts go where; But so far it seems to be working great. I would suggest having an accountant set everything up for you but if you can't, at least support is willing to do all they can to help you.

Bangles And Bags
United States
11 days using the app
Intuit replied August 2, 2019

We appreciate the great review Bangles and Bags! Hazel is a superstar Customer Champion and we are happy to hear she has got your store up and running with QuickBooks Online.

We’d like to feature your business success on our website and social media - reach out to our customer advocates by emailing marketing@onesaas.com to get this started.

April 4, 2022

Karol Helped me with syncing my QBO to my shopify and helped me through the processed i got all my transactions synced and will also email me after its completely synced 100% satisfaction great CS from One Saas

SATRAA
United States
10 days using the app
April 25, 2019

App does just what I need it too - all my sales chanels are synced :) Really helpful customer support. That's always good. Thanks Hazel!

Elephant Box
United Kingdom
10 days using the app
Intuit replied April 30, 2019

Thanks for your review! Hazel and the OneSaas team are delighted to hear we've been able to help with your Shopify & QuickBooks Online connection.

We'd love to feature the success of your business on our OneSaas website & social media platforms! Please reach out to us on marketing@onesaas.com if you're interested :-)

July 16, 2023

Troy was an excellent representative and helped me solve my issues! really happy with the service. Thanks Troy.

UrbanMuslimCo
Canada
10 days using the app
March 17, 2022

Sherwin from quickbooks was all over getting this setup for me helped setup and sync and made sure it was working to my satisfaction! Great Job! I would recommend asking for him!

The Innovative Tech
United States
10 days using the app
September 1, 2021

I was confused with how to configure the sync, but the tech support from Vincent using the chat function made it super easy. He even looked at what I had set up and helped me change some things to make sure everything will run smoothly.

Reliance California Clothing Company
United States
10 days using the app
October 15, 2020

Great integration, easy to customize and setup within 15min. Also awesome support (specially Dean on the chat)!

R&D Skis
Canada
10 days using the app