Reviews (2,861)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

Edited March 16, 2021

Customer service with this app is top notch. Especially Rafael who has helped me immensely in my initial setup of syncing data between QuickBooks and Shopify.

The Fun Home Novelty Company
United States
13 days using the app
March 31, 2022

Great Customer service. still in the early days but looks good so far. Sherwin and Troy were super helpful to sort few things for me.

Kangaroo Bed
Australia
13 days using the app
February 24, 2023

Fairly straight forward set up. I had a few small syncing errors and using the Live Chat feature I was connected with Ben in less than a minute and he solved all my issues immediately. Very happy with the app and customer service.

Antler & Acre
Canada
13 days using the app
May 16, 2022

David was very helpful when I had syncing issues with my orders and solved the problem easily and right away

Gridiron Football Prep
United States
13 days using the app
December 15, 2020

I found this app to be really useful and great for saving time. Their customer service is outstanding. Worked with Vince a couple times and found him to be very responsive, knowledgeable and patient.

Pat's Exotic Beverages
United States
13 days using the app
March 7, 2022

Sherwin was great with the support side of things. Sorted an issue I was having with the reporting of sales data in 2 minutes and did the work for me.

Minato Sushi
United Kingdom
13 days using the app
June 29, 2022

I needed help connecting my QB account with Shopify and couldn't be more pleased with the helpdesk service from Ben. I am in no way a business person or accountant, but Ben helped me with every question I had to do with set-up and each option I could take. I couldn't give more praise to QB's customer service team. 10/10.

PixelEde
United Kingdom
13 days using the app
November 26, 2021

Vincent helped me with the integration. There were some errors that came up but he helped troubleshoot and resolve the issues. It is working! The real time support was very helpful. Vincent on their integration team was friendly and knowledgable.

Poketo
United States
13 days using the app
April 14, 2022

Benielle offered great service! I would use this app and recommend it to others for easy connection of shopify to quickbooks

Sylca Designs
United States
13 days using the app
January 11, 2022

Best QB integration available! Support is also excellent, responsive and helpful! I asked a TON of questions, and Dean was patient and answered all my questions thoroughly.
My one complaint is that orders sync over at full price with discounts applied to a separate account in QB. I would love to have it sync at the discounted price (for each product) so that I can monitor gross margin by product in QB (showing the net price that the product sells for).

Silver Fox Vinyl
Canada
12 days using the app