Reviews (2,861)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.
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Love the chat support, Karol picked up quickly and answered all my questions and fixed everything I broke! She ensured I understood the set up, etc. before we closed out chat!
Lori was very helpful! I needed extra help syncing previous orders and she was able to guide me through it easily. I appreciate her very much.
Due to the transaction complexity of Shopify, it is not very easy to set up synchronisation. However, the support team of One SAAS is excellent. For instance, Dean has just supported us for about 1 hour and sorted our issues patiently. I also have to mention Marck, Karol, Vincent and Sherwin being there for us when needed. Great team. Expect to spend some time for the initial setup, and from there, you are good to do. Don't forget the other sync apps do not import individual orders. So this is the way to go!
Ronnie was very helpful - set-up was a breeze and he helped me troubleshoot an issue with bringing in transactions in other currencies that were rounded.
Great customer service by Paul, quick to answer and well explained. All orders synced and everything looks ok. thank you
Ben is the BEST support person I have ever had in my life! He was extremely patient, and answered (no joke) 50+ questions I had related to accounting and properly connecting my Shopify to QuickBooks. This guy deserves a raise!!
I was having an issue with an error code on syncing and Rominick was able to solve my issue quickly. Another error came up in the process and Rominick was able to solve that as well!
I needed help configuring this app to my QBO and Ronnie was immediately responsive and took care of the problem....He was clear, concise and helpful. I've found OneSaas to be responsive and easy to use. I also have used it to sync with Squarespace.
ROM did a phenomenal job with Shopify orders sync. It was a great help. I would love to have him again.
Fantastic customer support. Ronnie was great at helping set up and import all previous orders from shopify to quickbooks