Reviews (2,707)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration of Shopify sales data into QuickBooks Online, making accounting tasks easier and more efficient. They find it cost-effective with its free and affordable premium options, and value its flexible synchronization settings for various accounting needs. Features like historical data integration and effective error resolution are highlighted for maintaining accurate financial records. The app's performance in syncing sales data is consistently praised, and the customer support team is noted for their responsiveness and helpfulness, especially the live chat feature for quick issue resolution.

December 6, 2022

I needed to add some historical data from shopify and I needed to do it quickly - SHERWIN on the live chat sorted everything for me and saved the day. I had tried to do this with another company and after days there was no progress at all just 1 live chat with Sherwin at 7pm and my problem was solved. He was polite and friendly and I highly recommend the app as well as the outstanding customer support.

TheLittlePrintStudio.co.uk
United Kingdom
About 2 hours using the app
May 17, 2023

Super helpful with their support Karol, take about 10 mins to resolve the sync issue regarding to the create new product from Shopify and sync it to quickbooks.

The Block
Hong Kong SAR
About 2 hours using the app
July 28, 2022

Just set up the app today but Ben was extremely helpful and patient! I needed help getting everything set up and he was great.

Antilogy
United States
About 2 hours using the app
June 28, 2022

Clarisse was phenomenal! Helped me quickly, without hassle and was certain I had all of the tools and knowledge I needed to make the right decision for my company. Grateful for this app and the amazing support!

Southpaw Dog
United States
About 2 hours using the app
April 5, 2022

This is a great option for anyone who needs to sync their sales and fees to their quickbooks online account. I tried setting it up on my own but luckily decided to click on the chat button for help. The customer service I received from Paul was so helpful, kind, and patient. He spent an hour with me making sure it was all set up so that any potential syncing issues would be avoided. Thank you so much!

Scenic Route
Canada
About 2 hours using the app
January 28, 2022

Sherwin is the best person I have ever dealt with. didnt send me links sent me screen shots with exactly what to do and walked me through it step by step. Thank you again.

RIPPING IT
United States
About 1 hour using the app
November 12, 2021

We had some issues with our QuickBooks integrations, but learned of this app. It's been a great change and while the configuration is a bit more specific compared to other solutions, it is worth it. Their support is very helpful as well! While testing a sync and then deleting my results inside QuickBooks (since the prefix was not what we wanted), I was unable to re-sync the order. I reached out via their online chat and Rafael was able to help me quickly and efficiently. Definitely would recommend!

Coffee Labs Roasters
United States
About 1 hour using the app
August 17, 2023

I have a US-based Shopify store and recently this application was removed for new downloads for US-based stores. I reached out to OneSaas support and was prompted to start a live chat to request access to this app. I explained my goals for using this application, which included syncing customer contact data between Shopify and QBO, generating invoices in QBO using customer data for orders labeled as Pending in shopify and syncing new products from shopify to QBO. I was helped by a very nice and knowledgable support associate named Karol who answered all my questions and guided me through the process. I have been happy so far and find this app and the service to be fantastic. Thank you Karol!

Red Mountain Distributors
United States
About 1 hour using the app
July 19, 2023

Have just completed the sync between Shopify and QBO, the process is pretty good however understanding the nuances is not so clear, having Pauls assistance in setting up the connection, then testing to make sure all was working is most excellent service. Paul was patient and made sure it all worked. Highly recommend the connector and the support team. Thanks so very much Paul. Cheers Michael

EzyPets
Australia
About 1 hour using the app
January 18, 2022

For an app like this it is important to have good customer service and they do a great job. Benielle really helped me out

SPICY WEAR
United States
About 1 hour using the app