Reviews (2,861)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.
Refine
-
By rating
Amazing customer service! Thank you so much Vince for helping me through all of my problems. Will definitely use this app from now on!
Sherwin was very helpful and sorted my Sync issue out straight away
All of my interactions with their team has been positive. Today Karol, spent a lot of time with me, breaking down Open Saas and helping me better understand their platform.
I was able to connect Shopify with QuickBooks Online without any issues. Once connected I had quite a few errors with syncing sales, tracking inventory and payouts. I used the chat box on OneSass to contact support. Ben was our agent and knew exactly what to do. He walked me through step by step and we were able to fix all the errors very quickly. I am not tech savvy but his instructions were clear and easy to understand. I always dread having to contact support but I was thrilled with Ben's help.
Great technical support from Sherwin via the chat. Sorted my syncing problem within minutes and with no wait. Thanks very much!
My problem sorted straight away. Would highly recommend this. Troy was great and got to the problem immediately
This app has fantastic live chat support. Karol was very helpful. This seems to be the best accounting software for Shopify
So far the App is good. It is integrating most of my sales with QuickBooks fairly seamlessly. Sherman on the help chat was particularly helpful and friendly.
Getting set up was easy and well worth the initial trial period to see if the app is right for you/your business. The thing that gives OneSaas a 5 star rating is the customer service. I had a few sync issues that were slowing us down and kept us from getting the most out of the app. I just spent about 30 minutes chatting with Karol who walked me through the process to get it all set up properly. So helpful and absolutely great to work with. There are many apps out there that do similar things but customer service is king in my eyes. Thanks for all the help Karol!
Needed to reach out to help/support as I had a couple questions on completing the settings. Rafael was so helpful! He answered my questions immediately and was very professional. Would definitely recommend this app.