Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

October 28, 2021

Best customer service ever, Ronnie is an expert he is really helpful and spent a lot of time making sure we was ok with the app settings.

Fruve
United Kingdom
About 21 hours using the app
May 3, 2023

Fantastic customer support. Ronnie was great at helping set up and import all previous orders from shopify to quickbooks

Gaia Uncovered
Australia
About 20 hours using the app
March 23, 2023

Thank you to Sherwin - absolute excellent support - I cannot praise the QBO Online Global Connector enough and the service is awesome. Sherwin has helped us with a very big installation and the result is amazing. Cannot recommend enough

Rosalique UK
United Kingdom
About 20 hours using the app
Edited November 10, 2022

This is a very nice app - it saves me a lot of time, and that's exactly what I was looking for. And the nicest thing about this app is the help you get from the customer support team. Ben, was the person that I was chatting with from QuickBooks Connector, he went through the whole process with me, step-by-step. That was the best customer support that I've received in a long time. Thank you very much Ben

Charlie's Diamond Painting
Canada
About 20 hours using the app
December 14, 2023

As soon as the chatbox opened I thought about just giving up before I had even begun as I didn't think I would be able to explain what I needed to do or for that matter be able to even understand the solution that would be provided. Rom changed all that! He was super clear, informative, and friendly. An absolute asset to QB.

greentec
United Kingdom
About 20 hours using the app
March 14, 2022

Great service! Rominick was very helpful. He was able to answer all my questions, check my settings and give me great guidance.

SHANTI BALANCE
United States
About 19 hours using the app
February 22, 2022

I use the payout mode for each of my 4 stores. I setup a new sales channel in quickbooks to match the shopify store where my payout was coming from, that way I can keep track of which shopify payout matches each entry in quickbooks. Highly recommend using their chat system, they can access your quickbooks and help with configuration in real time. Vincent helped me A LOT, I saved SO MUCH TIME!!

WOWCREAM.com
Japan
About 19 hours using the app
January 27, 2021

Was having issues with invoices exporting into quick books and Troy quickly fixed the issue we were having. Awesome to deal with!

814 UTV Suspension
United States
About 19 hours using the app
February 1, 2022

Was a little overwhelmed with the synch and how it would look, Dean was very patient and helped me out a ton

Just Get Wet
United States
About 19 hours using the app
March 30, 2022

Rafael was such a help and so friendly, he really helped our company out. We needed help with transactions and he was able to get us taken care of.

Lithium Auto Care
United States
About 19 hours using the app