Reviews (2,450)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automatic data syncing. It's highly valued for managing large sales data volumes and complex accounting tasks like tracking destination-based sales tax. Small businesses find it particularly useful for streamlining accounting and reducing manual data entry. The support team is praised for their efficiency, knowledge, and quick problem-solving, contributing to the app's reliable performance.

Edited August 19, 2021

Ronnie was incredibly helpful. He set up my entire integration! Sincerely appreciate all of his help.

Breaking Into Device
United States
17 minutes using the app
December 2, 2019

One of the most frustrating software experiences I have had in 9 years of business! There is no step-by-step installation instruction--you have to search fro everything or sit on the chat all day to try to understand it. NOT a seamless integration with Shopify and/or Quickbooks. A total waste of an entire afternoon is all using this app amounted to for me. The customer service guy was really nice, but the program is just not user-friendly if you aren't actually an accountant.

Cedar Hill Farm Co.
United States
About 8 hours using the app
Intuit replied December 2, 2019

Hi Cedar Hill Farm Co,

We're sorry for the experience you've had. We've taken on your feedback and will make an effort in improving set up and guidance. Our team have reached out with suggestions on helping sync your inventory into QuickBooks Online. If you have any further questions, please email our support team at support@onesaas.com and we'll be happy to help.

- OneSaas Customer Champions

June 30, 2021

Dean was able to quickly and effectively walk me through exactly what I needed. No complaints. WOuld work with him again

Brewed Adventures
United States
16 minutes using the app
June 2, 2022

Very excited about how easy this app seems to use! Had to chat to troubleshoot connection issues, but Karen answered me immediately and got me fixed in about 2 minutes!

leggingsandvino.com
United States
16 minutes using the app
May 25, 2022

I had questions about synching my data to QB and Lori provided great service answering my questions quickly.

BrandNewNoise Instruments & Audio Recorders
United States
14 minutes using the app
March 22, 2021

Setup was simple and Dean quickly helped me with my questions! I look forward to seeing how well it integrates with QBO

Kate Lester Home
United States
13 minutes using the app
September 15, 2021

Looks great but doesn't support Shopify Edit Orders. So if you edit an order, a customer pays the updated invoice in Shopify, it will not sync over. That money will not be accounted for in quickbooks.

Products On White Photography
United States
About 6 hours using the app
Intuit replied September 19, 2021

Hi Products On White Photography, thank you for taking the time to try out our app. Our team is evaluating how we can improve syncing edited orders suited to your business needs. Our advice here is to configure your integration settings to only sync invoices to QuickBooks once they are final and paid. If you need help doing this, please reach out to our support team via support@onesaas.com.

May 27, 2021

I just downloaded it so I cannot say much yet about the app, but I will say that their service has been very good and quick. Troy was super helpful late at night, and got my questions answered very quickly!

Casual Carats
United States
11 minutes using the app
March 31, 2023

SHERWIN is great. Extremely helpful. Was supporting me for 2 days to set up our system. Thank you.

CreekAtDeepdale
United Kingdom
11 minutes using the app
February 10, 2023

Sherwin was awesome - quick and cooperative. I never felt stupid asking questions and he was able to provide working answers. Best 2 hour chat that produced results that will increase productivity. Now to tackle a years worth of entries. Thanks SOOOO MUCH

Country Barn Boutique
Canada
About 4 hours using the app