Reviews (2,894)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient synchronization of sales transactions with Shopify, reducing manual data entry. It features detailed field mapping and reliable product and sales syncing, suitable for various accounting setups. Exceptional customer support is frequently highlighted, with responsive and effective issue resolution via live chat. The app is valued for streamlining business processes and aiding in migration from legacy systems.
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This app has fantastic live chat support. Karol was very helpful. This seems to be the best accounting software for Shopify
ROM was brilliant! I am not an accountant, so his help was invaluable in setting up this app. He sent me screen shots to explain everything as was very patient!
BEN with costumer support was such an amazing help with guiding me along the process of some of the ins and outs of the app. Thanks Ben! Same with the second timei needed help dean was great!
Rom was extremely helpful in resolving my issue with the syncing I had with payment fees. He made it easy to understand and guided me throughout the whole process.
Was initially difficult to setup but with the support chat (which i didn't realize was available earlier) it was easybreezy. The CS rep Sherwin was so helpful and patient, guiding me through each step. And i got it configured correctly in the end. I would only say i wish they'd make the support chat more visible so users can get help right away!
The app itself can be challenging to master, but they have a great support. A big thanks to Ben for his help!
Just installed the App today in Canada. I utilized chat right away to ask for assistance. At first I got David, he was a great help but in my process of uploading Chrome I lost him (my fault). David was awesome and I know he would have helped me. So once back on with Chrome I signed on to chat again. This time I got Lori. She helped me though the whole set up process and was amazing. She was patient and helpful and is getting back to me later with one minor discrepancy in the first upload. I picked this App because it was from Intuit and that made me feel confident. Now after my first and second experience with Support I am very happy that I choose this App. Thank you David and Thank you Lori - keep up the good work. All the Clients really appreciate it!
Since I got going on the App I have been helped by Floribelle and by Troy. They were both very responsive and helped me. I have never had an App before with such exceptional service
to soon the rate the app BUT the person the chat line was great...I will not use the name but I wish all support can be like this person!!
Rominick provided simple and quick solution to my syncing challenge. Rominick explained the rational of the mapping issue to further my understanding. I greatly appreciated the help received.
Seems like the most straightforward app for syncing Shopify to QBO. Had a few questions when setting things up, but got some clear and concise help from Troy. He helped me get everything set up and working well!