Reviews (2,554)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving automation that syncs sales receipts and financial data between Shopify and QuickBooks Online, streamlining financial and inventory management. It supports complex setups like multiple store integrations with detailed field mapping. The app's performance is reliable, and the customer support team is praised for being responsive and knowledgeable, with live chat adding convenience for real-time assistance.

August 5, 2021

I was facing some issues with the integration date, I got quickly synced up with Paul. He firstly clarified my doubt and why I am unable to backdate sync. Then he was kind enough to go point by point with me over the entire integration process. He was very patient and helpful.

Organico
Singapore
About 20 hours using the app
May 12, 2023

im new user on Quickbooks,
Paul on the support was so much helpful and know what really each user needs
i appreciate his help and his guide steps
thank you so much Paul ......

AlAswadkw
Kuwait
About 1 hour using the app
December 29, 2021

Just started with this product and had a great experience with Rominick the online chat agent. Helped with a historical data sync and answered all of my questions quickly and patiently.

Mad Wild Wine
United States
About 1 hour using the app
April 1, 2024

Lori was super helpful. She was quick and fixed the issue right away!

Birdesc
Canada
About 1 hour using the app
January 16, 2024

Rafael was very helpful explaining all the questions I had. Thank You!!

iGold
United States
About 1 hour using the app
May 16, 2024

NICK is the best! super helpful and offfers best practice configurations. Worked with me to test transactions and make sure my integrations were working as expected!

Nineteenth Golf
United States
About 1 hour using the app
August 10, 2022

Paul (Customer Support on the Shopify Connector) was extremely helpful, which is not often with these customer service texts. So Kuddos to Paul and Shopify. Extremely helpful and knowledgeable.

NuMilk Shop
United States
About 1 hour using the app
January 29, 2022

WARNING - The "sync" wiped out the entire shopify inventory, even though there were no products in QBO. This is the worst app i have encountered for shopify, there should be no update to shopify inventory is QBO has nothing!!

Lasting Impressions Gifts (LIG)
Canada
1 day using the app
August 11, 2022

I needed some help to sync my products. Ben was supper helpful and professional. . He helped me with everything and answered all my questions. Now everything is set up and working great.

Coiro Shop
United States
About 1 hour using the app
May 30, 2023

The "Shopify Connector by Intuit" app is truly fantastic! Not only does it seamlessly integrate my Shopify store with Quickbooks, but the customer support provided by Karol is outstanding. Whenever I had a question or encountered an issue, Karol was there to assist me promptly and effectively.

Yi commerce solutions
Canada
About 1 hour using the app