QuickBooks Online Global

I have an issue with tax rates that I haven't been able to sort out yet, hence the 4 stars, but the customer service is amazing. Today I got Paul and he worked with me relentlessly till all my questions were answered. Smart, efficient, and patient.

Useful product from QB and a very helpful customer service from ROM reolving sync issue. Would recommed to others.

I was supported by Ronnie to help the integration for Shopify and Quickbooks - it was seamless! he knew exactly what I wanted, and how to explain it - it took no time at all to integration the systems! Excellent support Ronnie - much appreciated!

Always have quick customer support who can help you out when you need some assistance. Ronnie from Customer Support is a real one.

Game changer for me, having moved from another invoicing system where I could not import orders from Shopify, this has made it so, so easy.

Works well, does what it needs to and Rom in customer support was very helpful in sorting out the issues I had.

I purchased this app today. Karol was very helpful and walked me through my initial sync. It was very easy and will make my job easier. Thanks again Karol for your assistance today! :)
Had an issue with items syncing today and spoke with Haze. Told me what the errors were and corrected them for me. I was back up and running within minutes.

I had an issue with synchronizing however Sherwin solved my problem. Thank you so much for helping immediately

This app has been very helpful with syncing our Shopify sales transaction data (including product line item details, sales tax, discounts, promotional merchandise) to QBO for us. We've had issues with the sales tax mapping on multiple occasions; Shopify is somehow permitting the customer's "ship to" city address to create new tax mapping codes within the Connector app settings, which do not accurately represent how we collect sales tax based on our business shipping address, or transactions sync to QBO as if no sales tax was collected. This has created errors that I have to make manual corrections for in QBO, while also reaching out to the Connector app support staff for assistance. Rom helped me this last time to correct the sales tax issue and was able to re-sync a transaction so that it was correct. He was very patient and investigated the issue thoroughly, going back into the history of my prior support tickets to find the best possible solution. Fingers crossed this will continue to work for the long term!

Just getting set up, but so far customer service seems to be excellent. Ronnie was quick to respond and helped me get the initial set up done quickly!