Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

October 4, 2022

Sherwin from Customer Support resolved my error very very well, I was impressed by the comprehensiveness of the service and explanation. One possible improvement could be having fewer questions asking about how I'm doing and completing the survey but instead going straight to the issue, but I appreciated it nonetheless.

Simple Charity
United States
5 months using the app
June 2, 2022

This app is good, but there are definitely some things I would change especially regarding payments that happen at a later date that are not transferred to QB... but when there are issues with problem invoices that do not sync correctly, their chat feature has always helped me out. Dean today, was especially helpful in resolving my problem with a customer file that I had all mangled up!

Insight Professional Canada
Canada
5 months using the app
May 25, 2021

I am in love with this app. It has simplified an annoyingly complex data entry process. And thank you Paul for helping me set it up. Fantastic customer service!

wairco
Canada
6 days using the app
Edited November 15, 2021

Troy was very helpful! Still some missing pieces to the puzzle but he got us all squared away for the most part!

Kate's Single Batch Toffee
United States
6 days using the app
December 7, 2021

I have only been using this app for a short time, but it is so worth it!!! We have encountered a few issues with the setup and issues that have come up since. But don't worry because they have one of the best tech supports I have dealt with. This time Vincent helped me understand why an issue was happening and he helped explain why its happening and what to do if it does happen again.

therollingpinllc
United States
6 days using the app
October 24, 2023

I had a couple of issues with integration and Dean was super helpful and very quick to resolve the issues. Also I wanted to get something done that wasnt usually on the menu and it was no problem - he went out of his way to be helpful and accomodating.

KateAustinDesigns
Canada
6 days using the app
October 3, 2023

Ronnie quickly sorted out our initial teething problem and now we are up and running, saving time on entering information and taking out human errors in transfers. Thank you.

Prospecting World
Australia
6 days using the app
March 23, 2021

Merci à Karol pour son aide lors de l'intégration de Shopify sur notre Quickbooks. Pas évident, pas toutes les options, mais une aide précieuse du chat

BrainStor-m
France
6 days using the app
May 24, 2022

Was having some trouble with sync's from shopify and support was responsive and effective in resolving my problem. Karol did a great job helping me out.

Five Goblins Pottery
United States
6 days using the app
June 26, 2023

So far so good - ran into a couple issues that Rominick helped work through extremely quickly. Awesome support so far.

Overland Racks Ontario
Canada
6 days using the app