Reviews (2,726)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to seamlessly integrate Shopify sales data into QuickBooks Online, eliminating much of the manual data entry effort. They appreciate its cost-effectiveness, with free and affordable premium options available. The app offers flexible synchronization features, including historical data integration and robust error resolution tools. It is praised for its simplicity and effectiveness in performance. Customer support is particularly noted for being responsive and helpful, with a live chat option for immediate assistance.

May 12, 2021

Excellent customer service - Paul was very helpful in getting me set up. I was warned that importing historical data might be a challenge, but he was able to help me do so with no issues. I've just installed the app and am very happy thus far!

BEM | books & more
United States
1 day using the app
June 23, 2022

Idk about the app quite yet, except to say I had trouble connecting it to my Shopify. BUT it was redeemed by Ben the customer service agent who helped to get us up and running. I now see my transactions flowing as expected. Thanks Ben

Tight Curl Beauty Co.
United States
About 1 month using the app
March 22, 2021

I had some questions about integrating Shopify with QBO. Karol was able to quickly answer my questions and fix my problems. It is now integrating with QBO.

Colt Cattle Company Inc.
Canada
About 1 month using the app
September 11, 2022

Ronnie really took the time to answer all of my questions and help me sync my orders to QB. Great Customer Service! Support Chat was very fast, efficient and patient. Thanks again, This app is really great very happy I'm starting to get the hang of it!!!

Medicali
United States
1 day using the app
May 18, 2023

Firstly, Paul is a saviour. He really, really went out of his way to help me. He worked with me on livechat for the guts of 2 full days until my issues were fixed.. I would complain about the app but why things go wrong with software is way over my head so i wont comment. It works until it doesn't. And when it doesn't, if you have the likes of Paul helping you every step of the way then you're on to a winner. Thanks again.

Fleming Distribution
Ireland
About 1 month using the app
May 28, 2021

Ronnie was extremely helpful and gave me the right direction to properly get our operations moving. The app expedites the process very well and let's us focus on the business and not bookeeping.

Elleebana Canada
Canada
About 1 month using the app
February 25, 2021

Troy helped me out twice now and solved both problems in under 15 minutes on the chat system. One I thought was going to be very complicated but he ended up explaining everything very well and making it a breeze.

KDG Industrial Inc
United States
1 day using the app
August 17, 2021

Vincent was amazing! QuickBooks/OneSaas typically only syncs one month of transactions and I really wanted to go back to January 1st. Somehow he worked some magic and now I have all of my transactions in Quickbooks! He saved me hours and hours of manual entries and the headache of doing so, not to mention he was happy to do it! I can't thank him enough and I know come tax time it will make all the difference!

Threadz By M
United States
1 day using the app
July 14, 2023

Very useful app, and saves a lot of time.

I messed things up by recreating my quickbooks account and messing up all the links in the backend, but Rom from support helped me out super quickly and got me back up and running.

Note to anyone reading, you're going to have issues if you ask Quickbooks to start over after installing this app. I would install the app only when you're sure your quickbooks is setup how you like.

Anyway, good little app and super fast and professional support.

Sendstone Technologies Ltd
United Kingdom
1 day using the app
December 9, 2022

The app works great for the most part. I've had numerous issues, but they do always get resolved. Most recently Troy helped me solve a big issue of invoices not syncing properly. He dug through old stuff to come up with a way of solving some issues that were persisting. Went out of his way to fix it.

Fazl
Canada
About 1 month using the app