Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

February 8, 2023

Had some issues trying to get Shopify and QBO to play nicely but Paul was amazing and lead me through the right steps. Super quick and professional!

Boy O Boy Flowers by Nikolle
Canada
About 5 hours using the app
August 21, 2023

Excellent service and help from DAVID! Helped me solve the problems I had with connecting to my Shopify store and he helped me sync the data from my Shopify store.

Furli
Australia
About 5 hours using the app
February 9, 2024

Not only was i endlessly grateful to find a help option in QB connect, but David's help and wording to how i could get my desired outcome was comforting and easy to understand. David was very professional in all aspects.

Airworx Cycles Pty Ltd
South Africa
About 5 hours using the app
January 31, 2022

Agent Vincent was walking me through the integration and providing tremendous help and patience. Excellent customer service with very accurate assistance. Glad to be using!

Outlined
Canada
About 5 hours using the app
Edited December 13, 2019

There were aspects of my integration that I didn't understand until after. Some of it had to be undone and redone. Karol efficiently and patiently cleaned up my mess and set things right. An ideal support experience!!

Grandwork Tools
United States
About 5 hours using the app
September 1, 2021

Rominick answered all my queries for the setting of this app. Very helpful and patience. The online chat is very helpful

The Single Cask
United Kingdom
About 5 hours using the app
January 26, 2022

So far I have had an amazing experience with this app. I found out about it this morning because of some major issues with the old app I was using not syncing orders correctly. I had a bunch of questions an Rominick at their customer service helped guide me through the account mapping (which is quite simple but it was good to have a helping hand) and he helped me back-sync orders for the whole of last year (skipping any duplicates) so I have been able to import all the missing orders, saving me hours and hours of time. Thank you Rominick!

CLHEI
United States
About 5 hours using the app
August 31, 2022

I have been helped out by Sherwin to solve some issues u have been facing. Amazing service! Many thanks.

Beirut ElectroCity
Lebanon
About 4 hours using the app
April 28, 2021

Excellent service from Dean! I had trouble synchronizing my sales from previous dates and he was able to help me very rapidly!

MiniHeartz
Canada
About 4 hours using the app
February 4, 2022

Clarisse was the bomb. She helped me get everything up and running. Excited that this plug in is free for all QBO customers, too!

Hosanna Revival
United States
About 4 hours using the app