Reviews (2,848)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly appreciate this app for its ability to streamline financial management by effectively integrating Shopify sales into QuickBooks Online. It offers detailed field mapping, flexible synchronization options, and supports historical data integration, enhancing accuracy in accounting setups. The app is reliable in syncing products and sales, reducing manual data entry through automation. Customer support is noted for being responsive and helpful in resolving issues and assisting with setup.
Refine
-
By rating
I love the help support of this app. They always answer questions and inquiries whenever errors occurred.
The customer support from QuickBooks Online International, especially Sherwin and David, has been outstanding. They were quick to respond and extremely knowledgeable, making it easy to navigate the Shopify integration. Their exceptional service adds tremendous value to the overall user experience. Highly recommend!
I was struggling with what info to sync and what is best for the business... Clarisse was lovely, very helpful and explained everything to me in a very easy to understand manner.
I had a bit of an issue setting up the integration and Sherwin in support responded almost immediately to my request. He was very helpful and resolved the issue the same day.
Horrible! If you use bundles-your inventory between Shopify and Quickbooks will NOT update. Spoke at length with the tech team and they state that they do not have this feature yet. Ridiculous. This is a multi-billion dollar company and they don't even write the software to support users with bundled goods with inventory that is sold via Shopify. Not even worth 1 star. Means have to continuously manually update inventory in QB for accurate info and tax reporting.
Great customer service,
Dean was the man that help me out Thank you so much, what a great app to have
I reached out through the online chat option for assistance and was helped by Clarisse. She was so very helpful and answered all of my questions. Anything that was not in her scope of assisting me with, she gave me the information I needed to connect with the department that could. She was very kind and very professional. If I have questions in the future, I hope I am lucky enough to connect with her again!
The app is superb for connecting with Shopify. But not only is it good and a time saviour, the support provided by Sherwin was second to none. The issue was cleared quickly and I was impress by the skills :) Thanks again Sherwin
We use this app to sync our Shopify store with Quickbooks for Bookkeeping. I've had a very difficult time getting the sync to happen, going back and forth between the two changing various information. Benielle (through chat support) immediately knew what to do and began working on getting the info to sync. We're talking hundreds of transactions. Can't thank her enough.
So far this app is exactly what I needed! Karol has been so helpful with fixing a few issues with products duplicating in my inventory, but it was a simple fix! FYI, enter inventory into Shopify 1st and you won't have these issues! :) Thank you Karol for being so fast, patient, and kind!