Reviews (2,726)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to seamlessly integrate Shopify sales data into QuickBooks Online, eliminating much of the manual data entry effort. They appreciate its cost-effectiveness, with free and affordable premium options available. The app offers flexible synchronization features, including historical data integration and robust error resolution tools. It is praised for its simplicity and effectiveness in performance. Customer support is particularly noted for being responsive and helpful, with a live chat option for immediate assistance.
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It's my first day to use it and we're all set up already. Vincent (Chat support) is awesome too and was very knowledgeable of the system!!! Makes everything so much easier to do.
I really wanted to Like this App, The customer service response times are great. Our issue is the very limited Sales Tax Syncing capacity. Shopify collects sales tax Based on State County and City. However, Onesass Combines them all into one independent Tax item that must be created in QBO to match. So hundreds of tax items must be built in QBO in order to sync.
Hi Badfish SUP,
Our support team has reached out letting you know that a QuickBooks Online has an automated tax feature that would help address having to set up sales tax per country per state. OneSaas supports this automated tax feature and syncs your sales data from Shopify to QuickBooks Online without having to set up a tax in QuickBooks Online per country and city. Please chat to our customer champions online if you’d like some help or more information on setting this up? You can chat to us online via our website or in-app or email them at support@onesaas.com
The OneSaas Team
Super helpful support team, I spoke to Ronnie who was patient and solved my issues. This app is a lifesaver.
Rafael was super helpful and fixed everything I had issues with. He explained everything I had questions about. 5 stars!
Ronnie and Sherwin in customer support is amazing!! Amazing live chat! Really helped with all of my queries and lots of patience
Amazing Support. Paul in the team helped me so much and fixed all the issues. I could not recommend more
This app is garbage. They took $300 of my businesses money without my permission. When I asked them to refund it they kept saying that they were not able to process my return. I am now having to go through the claims process to get my money back. I highly recommend you stay away from this app.
Clarisse was a great help in Sync process. She made whole process a smooth ride. I am happy with support provided
Paul got me all set up on the app and so far so good! I've been dreading getting our quickbooks and shopify sync as i thought it was be a pain but needless to say it's been painless!
Vincent has been helpful and good knowledge. but other team from support are useless. Had another person name Nona , a complete time waste , utterly slow. Re : App it has lots of limitation as one big flaw > you can’t batch edit products. A very simple feature with all similar apps provide but this one. Shopify integration needs a lot more improvements. All products in QB imported are non inventory and to change them to inventory I was suggested to do one by one A complete nuisance ! No guidelines from anyone to import - export from and to QB ( using or making some fields based on Shopify requirements ) I wanted to give more than 4 stars but considering few features as mentioned above I would rate 2 at this stage. Let’s see if I hear from anyone from serious about all this and can fix