Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

June 4, 2021

Top-notch service from all of the team started with Ronnie, Sherwin and finally, Karol who gets the cherry on the pie. Good tool and very helpful along the way will definitely recommend it. Thanks very much.

Kitchway
United Kingdom
4 days using the app
October 3, 2022

Ben ... what a very helpful chap!! Very patient with not the most tech savy client. Took me through my issues step by step and we achieved what we required in double quick time. Thank you for your help, the Chat function was invaluable!!!

Big Bear Bolts
United Kingdom
4 days using the app
March 15, 2023

Excellent service and support by Sherwin. The app saves so much time and is vital to communicate between QuickBooks and Shopify.

Little-Persia
United Kingdom
4 days using the app
June 7, 2019

App works well for Shopify to QBO. Had a hiccup in syncing, and asked OneSAAS for support by email. Hazel got back to me quickly with a fix.
Would rate app 5 star -- but have to take 1 star off for the fact the sync stopped working for no reason, and required an intervention to fix.

Saorsa
United States
3 months using the app
November 19, 2021

The app has tons of options but some prep work is required before enabling it. We contacted support and Sherwin pointed us in the right direction to start the process.

Crédit Pinard l'école de gestion du crédit et des comptes à recevoir
Canada
4 days using the app
February 26, 2019

App has freed up a lot of labour hours.
Very responsive staff when you have technical problems as well. Marcks been a champ.

GarageDoorParts
Australia
3 months using the app
August 30, 2021

I have used this app for a different platform before and it was great to keep track of everything in only one place. Now I have switched to Shopify and it works even better. Customer service is always available to help us which makes a lot easier.

aginstockcabinets
United States
4 days using the app
October 9, 2023

Rom works great with me in rectifying my Online global issue that i was having linking the shopify app with. Perfectly assisted, ease my headache and stress.

Carriacou Marine Limited
Grenada
3 months using the app
January 5, 2024

Ben was fantastic, helped me sync some old data to get the books caught up for the year. 10/10

ARMATEQ
Canada
4 days using the app
August 28, 2020

Dean was SO helpful. I was heading down a confusing path and he cleared it all up for me! Great customer service. The four star is only because the app doesn't fully communicate with Shopify regarding products.

Bleckley House Gifts
United States
3 months using the app