Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

June 28, 2022

Clarisse was phenomenal! Helped me quickly, without hassle and was certain I had all of the tools and knowledge I needed to make the right decision for my company. Grateful for this app and the amazing support!

Southpaw Dog
United States
About 2 hours using the app
April 5, 2022

This is a great option for anyone who needs to sync their sales and fees to their quickbooks online account. I tried setting it up on my own but luckily decided to click on the chat button for help. The customer service I received from Paul was so helpful, kind, and patient. He spent an hour with me making sure it was all set up so that any potential syncing issues would be avoided. Thank you so much!

Scenic Route
Canada
About 2 hours using the app
January 28, 2022

Sherwin is the best person I have ever dealt with. didnt send me links sent me screen shots with exactly what to do and walked me through it step by step. Thank you again.

RIPPING IT
United States
About 1 hour using the app
November 12, 2021

We had some issues with our QuickBooks integrations, but learned of this app. It's been a great change and while the configuration is a bit more specific compared to other solutions, it is worth it. Their support is very helpful as well! While testing a sync and then deleting my results inside QuickBooks (since the prefix was not what we wanted), I was unable to re-sync the order. I reached out via their online chat and Rafael was able to help me quickly and efficiently. Definitely would recommend!

Coffee Labs Roasters
United States
About 1 hour using the app
August 17, 2023

I have a US-based Shopify store and recently this application was removed for new downloads for US-based stores. I reached out to OneSaas support and was prompted to start a live chat to request access to this app. I explained my goals for using this application, which included syncing customer contact data between Shopify and QBO, generating invoices in QBO using customer data for orders labeled as Pending in shopify and syncing new products from shopify to QBO. I was helped by a very nice and knowledgable support associate named Karol who answered all my questions and guided me through the process. I have been happy so far and find this app and the service to be fantastic. Thank you Karol!

Red Mountain Distributors
United States
About 1 hour using the app
January 18, 2022

For an app like this it is important to have good customer service and they do a great job. Benielle really helped me out

SPICY WEAR
United States
About 1 hour using the app
October 25, 2023

Ben was very helpful

L'ArtisanCanada
Canada
About 1 hour using the app
November 10, 2022

Thank you so much Sherwin for your help today! I appreciate it! You were able to sync my past orders to my Quickbooks account promptly.

Chrissy Anne Design
Canada
About 1 hour using the app
December 7, 2021

Vincent helped me through the process patiently. I was not sure how to set up and link my sales record with QBO. Vincent helped me patiently. I was disconnected for a while. I was worried that I might have to wait again for customer service but I was able to reconnect with Vincent. Thank you for helping me to sort out my issue, thank you for your great customer service.

termatree
United States
About 1 hour using the app
September 9, 2022

So far so good. The App was easy to install, and Rafael was fantastic at walking me through all of the options and the details.

WDLT117
Canada
About 1 hour using the app