QuickBooks Online Global

Clarisse was the bomb. She helped me get everything up and running. Excited that this plug in is free for all QBO customers, too!

The setup was easy and smooth but I ran into a setup issue. I used the chat option to connect with Vincent. Vincent was patient and resourceful in helping lead me through the steps for a solution.

Sherwin was incredibly helpful answering my questions about Quick Books Online and Shopify. Great customer service overall.

Thanks to Sherwin for helping me set up and get going :) always appreciate a good background support process

Dean helped me connect my Shopify to QBO, I am new to this and things can be a little confusing. Dean is being very helpful, friendly, and patient, he helped me with importing past sale data from Shopify. Very happy with the online chat service.

I am using the app to sync my orders/sales receipts from Shopify to Quickbooks Online and all the fees. I contacted OneSaas to help me sync and Karol was super helpful. She made it very nice to work with OneSaas and made me very happy.

I dealt with Sherwin for a better part of a day as we were syncing a large new client of mine from January-April. They even made an exception for us on how far back they would go. We were in the middle of a transition from QBD to QBO and it was essential that this integration worked for my client as they over 500+ products and inventory is reconciled between both systems. We did lots of testing and multiple syncs and they helped me work through all the errors easily, with screenshots and guides of what to do as we were testing and correcting. They were the upmost prepared for me and I feel like they were ready for what I thought was a large project! Myself and the client are very happy. Highly recommend this app for the amount of time it will save.

The app was helpful and the service by Ronnie was great. He helped us a lot.
He helped advise us which workflow to use and helped us sync back to Nov 2021!

I began using this app in order to cope with the mountain of paperwork that I have to enter in both Shopify and Quickbooks. My first mistake was doing it on a Friday afternoon. Little did I know that the OneSaas team does not work on the weekends. The result of the sync was that my inventory in Shopify was completely messed up. Most items showed as being out of stock and others showed numbers that made no sense like 4000 of one candle scent. The problem was that I had variants of items in Shopify but not in Quickbooks and the app could not make any sense of it. Fair enough but the reason that I'm giving OneSaas a 1 star rating is because of their appalling customer service. First off, I was not ever able to speak to someone about the problem but only in an email and not until the end of the weekend, 2 1/2 days later but also because in every single one of those emails, different members of the team chose to tell me that I had received multiple warnings of the problems that could happen and that the whole situation was my fault, oh and they could do nothing to solve my problems. The only warning I saw was this: "you need to make sure that you have your Accounting as you master inventory before enabling the stock level workflow". This did not make any sense to me. I tried to ask about this on Friday but they had already left for the weekend. They just kept repeating that I had been warned and it was my fault. I was even told this in my chat in which I asked how to delete the app and my data.
Customer Care Champions? I think not!

This review is a warning to all who might be considering this app. If your inventory is not squeaky clean, think long and hard before using this app. It will seriously mess your inventory up and the Customer Care Champions won't do anything but lay the blame at your feet.

Shopify by OneSaas is perfect for online businesses looking to manage their Shopify sales in QBO. It was a tad tricky getting set up but Vincent helped tremendously! Thank you!