Reviews (3,021)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to sync Shopify sales directly into QuickBooks Online, enhancing efficiency and reducing manual data entry. The field mapping feature is valued for its accuracy and customization, including backdating capabilities. The integration with QuickBooks is noted for its reliability. Customer support, especially the live chat, is praised for being effective and providing real-time assistance.

April 11, 2022

Vincent was very patient and answered all of my questions. He helped me sync my customers, products, and payments. He also explained how QBC works and what I can look forward to as my shop grows. The app works as expected and the customer service is quick.

Sapphire's Jewlz
United States
About 7 hours using the app
April 25, 2019

App does just what I need it too - all my sales chanels are synced :) Really helpful customer support. That's always good. Thanks Hazel!

Elephant Box
United Kingdom
6 days using the app
Intuit replied April 30, 2019

Thanks for your review! Hazel and the OneSaas team are delighted to hear we've been able to help with your Shopify & QuickBooks Online connection.

We'd love to feature the ...

December 23, 2021

Troy is a Rockstar! He's gone above and beyond his support duties. Helped to sync our store from 8 months ago. Spent time making sure we have all sales show up in QuickBooks, all fees show up in QuickBooks, and also explained how we need to edit our SKU's in order to avoid future errors! Troy deserves a huge raise! I will forever be grateful for his support! I'm considering hiring him myself! ...

cookingtrendy
United States
About 6 hours using the app
September 1, 2021

Troy was a great help. really helped me with my questions! super friendly! first time using this type of app so ill def be back with more questions haha

KILL®
United States
About 6 hours using the app
April 8, 2021

Ronnie was helping me out and I appreciated his responsiveness and willingness to help! I am new to both Quickbooks Online and OneSaas and Ronnie explained it for me in layman's terms.

Craft Avenue
Canada
About 6 hours using the app
March 23, 2021

Merci à Karol pour son aide lors de l'intégration de Shopify sur notre Quickbooks. Pas évident, pas toutes les options, mais une aide précieuse du chat

BrainStor-m
France
About 6 hours using the app
February 29, 2024

One of the best customer service experience. I had a good experience with one LORI. Really appreciate

Mallkie
Ghana
About 6 hours using the app
March 28, 2023

I had an issue with connector today and I reached out to the customer service for help. Luckily I got connected to ROM and let me tell you it was the best customer service experience I ever had. The patience, the detailed instructions, the dedication to help. This experience really made my day and I'm thankful for Rom's help.

Face Facts Lebanon
Lebanon
About 6 hours using the app
April 6, 2021

I had no idea what I was doing in Quickbooks or with this app but Troy patiently walked me through providing helpful informative links as well as jumping in and configuring my app so I could import old transactions. He was courteous, patient, and knowledgable. Really impressed by this app and this team.

Full Proof Baking
United States
About 6 hours using the app
September 23, 2022

Such a useful app! Makes transferring data from shopify sales to quickbooks a piece of cake. Still new to quickbooks, but this app has made at least the shopify integration simple. Also great customer service team, super quick and helpful. David was able to get me started and solved some problems I was having,

Gabe Clothing
Canada
About 6 hours using the app