Reviews (2,562)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving automation that syncs sales receipts and financial data between Shopify and QuickBooks Online, streamlining financial and inventory management. It supports complex setups like multiple store integrations with detailed field mapping. The app's performance is reliable, and the customer support team is praised for being responsive and knowledgeable, with live chat adding convenience for real-time assistance.

July 17, 2024

Sustainabite Fresh Farms Ltd.
Canada
21 minutes using the app
May 24, 2024

Oneberrie
Canada
About 2 hours using the app
June 16, 2025

Super service Francis à été très utile!

Groupe le Vignoble
Canada
June 10, 2025

Support has always been great. Just worked with SHERWIN on an issue and it was amazing. Fast, responsive and answered my question(s).

MyPrinting.CA
Canada
June 3, 2025

Francis has been really helpful to set it correctly. The app works really well with Shopify.

TGF USA
Canada
June 3, 2025

Nick was very helpful when connecting my shopify shop and my QBO accounts

Cosmetics.lk - DRO Trading - Web
Sri Lanka
May 30, 2025

10/10 live support from Nick, fixed an issue that felt hard to fix, amazing, cant recommend highly enough.

Capital Drinks
United Kingdom
May 29, 2025

I had NICK helping me with Shopify app integration, he was extremely helpful, insightful and made all experience very easy ,as he provided step by step support.

TEN Exhibitor Portal
United Kingdom
May 28, 2025

Francis was excellent. Saved so so much time than me trying to dig through pages to do it myself . Highly recommend customer service!!!

BlueSky Furled Leaders
United States
May 22, 2025

Really good experience with customer support. Francis provided helpful recommendation and instruction, step by step, with patience. Good job.

Bananas
Canada
May 22, 2025

Sherwin Was good!

Pet i coat Junction
Canada
May 20, 2025

Excellent

Maison Agricole Joy Hill Inc.
Canada
About 2 months using the app
May 20, 2025

Rods helped me on this
great customer support

Dap Attire
Pakistan
May 20, 2025

had some difficulties integrating with shopify, ben with customer support was very helpful

UNLOCKD
Canada
January 14, 2025

Really appreciate the quick and thoughtful response from Sherwin today!

Absolute Video Services Batavia
United States
Almost 3 years using the app
November 25, 2024

Really helpful Support team. Ben was brilliant and answered all my questions! Great service!

Legatia Beauty
United Kingdom
17 days using the app
November 19, 2024

Sherwin was fantastic in helping with processing errors - great work

Retreat Candle Co
Canada
November 14, 2024

Excelente atención de FRANCIS,EL SERVICIO FUE EXTRAUDINARIO,ME RESOLVIO MIS DUDAS Y ME CONFIGURO PERFECTAMENTE LA AP. UNA PERSONA EFICIENTE,ATENTA E INTELIGENTE PARA HACER SU TRABAJO. QUEDO PLENAMENTE AGRADECIDO POR SU ATENCION Y PACIENCIA.

Toque De Midas
Mexico
1 day using the app
October 21, 2024

I cannot thank Nick enough for his help with my issue. He was so helpful and professional and very knowledgeable. Nick made my night by cutting down the time it would have taken me to process what I needed to. Nick was very courteous and friendly and I am so grateful for the help he provided me.

LTL PPL
Australia
1 day using the app
October 8, 2024

Thank you so much, especially to Nick, for your quick and efficient assistance! We truly appreciate the support and how promptly Nick helped us. Your service made a big difference!

SM London
United Kingdom
12 months using the app
October 2, 2024

Just did the onboarding and had to reach out to the customer support as I was facing a glitch, Rafael was very helpful and assisted me throughout the process until the issue was fixed.

Vepulenssia.
United Kingdom
About 1 hour using the app
September 12, 2024

David was fantastic. I was having major issues getting Sales synched from my store. He walked me through, and explained the entire process. Very helpful.

Scenic Route Apparel
Canada
8 days using the app
September 5, 2024

Troy has been an incredible help! Solved my problem within no time. Extremely easy to deal with.

AAA Sups
United Kingdom
About 2 years using the app
September 4, 2024

Great customer service!!! Thanks Dean

Health Waves
South Africa
About 4 hours using the app
August 21, 2024

Good customer service from David. Thanks!

Roseglam Beauty
Germany
1 day using the app
August 19, 2024

Had some small changes that I needed to make when setting up the integration and needed a bit of help. Contacted customer service through the chat and had someone to help right away. Paul was a big help and solved all of our problems very quickly and was super helpful. A massive thank you for all your help and patients. Thumbs up from me!!

Sweet Treats By Rebecca
United Kingdom
About 1 hour using the app
August 14, 2024

great as ever and best app to do syncing . nick helped me out in everything step by step

Silkify
United Kingdom
About 16 hours using the app
August 6, 2024

David is always ready to assist and make life easy for me.

Tish Bar
Ghana
23 days using the app
July 31, 2024

I had some issues with my Shopify sales invoices not coming through to QBO. Thankfully Clarisse was able to assist and sort out the issue promptly. Thank you Clarisse!

Blu Kaios
South Africa
5 months using the app
July 24, 2024

Needed some assistance connecting my store to QuickBooks and I had the pleasure of being assisted by DEAN. He is an asset to the organization because apart from being helpful he was very polite and patient.

Sweet Basil Nurseries
Trinidad & Tobago
37 minutes using the app
July 16, 2024

Ben was of great assistance, on navigating and getting the orders on Shopify to be synced with Quickbooks invoicing. Great service Ben. made it look so simple

Psalms Klub
South Africa
22 days using the app
July 11, 2024

I was connected with BEN, He was just perfect in providing the appropriate support and on-time results. I am very happy

Sky Crew 507
Panama
7 months using the app
July 8, 2024

Clarissa helped me sync the orders very efficiently, very helpful!

Hashtag1One
United Arab Emirates
About 16 hours using the app
June 26, 2024

TROY did a great job helping me with the Shopify/QB integration. Thank you for your patience :)

Home of Prefab
Canada
About 22 hours using the app
June 11, 2024

This is the most comprehensive way to connect QBO and Shopify.
Simply awesome.
Tks Troy

Zativa Life Health & Wellness
United States
36 minutes using the app
June 2, 2024

5 stars for the amazing service by Troy :)

Pearliful
Canada
4 days using the app
May 30, 2024

I appreciate for the ease of use and start syncing two platforms without any issues or hussle.
Also, I would like to say thank you to Clarisse for her patience and quick responses to my all questions.

Cagri Terzioglu
United Arab Emirates
About 1 hour using the app
May 23, 2024

Nick was a fantastic help! I had troubles navigating how to sync my shopify store and he went above and beyond!

Gloria Patri Collective
Canada
3 months using the app
May 23, 2024

Super service ! Clarisse trouve et règle rapidement les problème !

Léo Victor
Canada
3 months using the app
May 23, 2024

I had help from Karol with some integration issues. She was amazing and sorted my issues very quickly. She was very friendly and very helpful and made it seem effortless. Thank you very very much.

Hive2Mind
United Kingdom
About 2 years using the app
May 21, 2024

Ronnie is a Star! ⭐
Super helpful with all my questions and helped me out with everything

MerryDecor
United Kingdom
22 minutes using the app
May 21, 2024

Easy to use app and a great customer service team who are always there to help, specials mention to Sherwin who helped solve any issues!

STYLACASE
United Kingdom
4 months using the app
April 30, 2024

Paul helped me to have a very smooth integration. i'm really satisfied with the experience

Drivo.ae
United Arab Emirates
About 2 hours using the app
April 26, 2024

Nick is so quick and helpful today. Every question I asked he gave me the answer straight away and took action promptly. Thank you so much Nick

Denta Forma
Australia
9 days using the app
April 22, 2024

This integration app is great, Sherwin is the best and always has a fix for my problems.

The Happy Ever Crafter
Canada
April 22, 2024

Ben was very helpful in resolving my issue with syncing fees in QB. He was knowledgeable and patient in explaining the process and troubleshooting the error. I would highly recommend it to anyone needing assistance with QB-Shopify integration.

BlackBird Store
United Kingdom
3 months using the app
April 11, 2024

I was having issues with our sync between Shopify and Quickbooks. The online chat help was so useful and Sherwin was able to answer and solve my problem quickly and effectively. I was able to get back to work in a short amount of time.

Twisted Creek Apparel
Canada
About 3 years using the app
April 2, 2024

Great Support

VR Cool Inc
Canada
22 days using the app
March 12, 2024

Sherwin was extremely helpful when I needed assistance integrating the Quickbooks App to my Shopify store. He was so quick to respond and solve the issue. He went above and beyond to provide extra service to assist me further.

Wander & Rove
United States
4 months using the app
March 8, 2024

This app is easy to use and I love that it connects my Shopify and QuickBook accounts so easily. The customer support is also great! I've interacted with Sherwin, who has helped me to resolve any issues and answer questions :)

Arbre
Canada
7 months using the app
March 5, 2024

This app has been a life safer for our small business. I did not expect such great quality from a free app - it is simple enough for me to setup on my own, and the bridge saves me HOURS of having to export or import data manually between Shopify and QBO.
Their customer service is absolutely top-notch. I reached out through chatbot for questions, and Ronnie who was super a patience and wonderful guided me through to solution step by step. I truly appreciate Ronnie's help and can't recommend this app enough!

NutriHive.ca
Canada
3 months using the app
March 5, 2024

Ben helped me with a few questions while I set up my intergrations.

Shutibyjk
United Kingdom
About 4 hours using the app