Reviews (2,807)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to automate the synchronization of Shopify sales data into QuickBooks Online, enhancing business efficiency and reducing manual data entry. It features detailed field mapping, historical data integration, and customizable syncing settings. The app is noted for its reliable performance and effective customer support, particularly through live chat.

April 17, 2023

Sherwin's service was great! He offered a solution to fix my issue and I was very impressed with the quick and friendly communication.

Potion Slinger
South Africa
7 minutes using the app
May 24, 2022

Working with this app was really smooth and I love the interface. Its fairly easy to pickup and when I needed some assistance Sherwin was extremely helpful and patient with me. I highly recommend.

Perfect Storm Collection
United States
6 minutes using the app
January 13, 2022

Vincent was so helpful. I struggled a lot to get the account to connect and he had many strategies to help!

Lumber Revolution
United States
6 minutes using the app
December 23, 2021

Rominick was very helpful. provided me with answers to my questions and went high and above my expectations.

Warehouse Fever
United States
2 minutes using the app
November 24, 2023

Satisfactory! Just awhile ago, Clarisse of OneSaas Support / CS really helped me understand what's wrong what our QBO-Shopify setup relating to refunds sync. She answered to my questions in chats in no time!

StlBx Storage, Shipping Container Sales and Modifications
Canada
August 25, 2023

Customer support is unbelievable! I chatted in to get some help (due to my own non-tech-savviness, not because the app is confusing.) Rom answered my chat request immediately, and was polite, professional, and patient with my silly questions. They literally had me sorted out within 60 seconds of typing my question. Really looking forward to using this app to streamline my business, and I know I'm in good hands and will be able to get any future support I need quickly! Thank you again Rom, you're a star!

Polar Pete's Freeze Dried Treats
Canada
February 24, 2021

I needed to connect with OneSaas support on two occasions to get the sync process Shopify > QB right. The product works well without any issues once I set it up to my liking. I was in touch with two reps from OneSaas, Clarisse and Sherwin on two separate occasions. Their support was amazing; Fast in their response, knowledgable and provided the right advice. If there was anything left to be completed on my side after we disconnected from a chat they made sure to follow up with me via email to insure all is good and working correctly. Can highly recommend this product both for its quality and superb level of support.

INSPIRE.REPEAT
Ireland
June 3, 2020

App works great. I had a few issues with orders not syncing, but the customer support chat is awesome. Ronnie was incredibly helpful and was able to get everything working in no time.

Black Creek Coffee
Canada
February 11, 2022

App itself could be easier to use but their customer service is beyond exceptional and actually was what convinced me to stick with QBO instead of leaving for a different accounting software. Cheers to Paul and others who helped me through the set up process as well as fine tuning.

Deaf Adventures
New Zealand
May 4, 2022

Clarisse was quick to solve my issue when I contacted support. Overall, the app does as it is designed to do and I am satisfied.

ANDRGYN
Canada