Reviews (2,727)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its ability to seamlessly integrate Shopify sales data into QuickBooks Online, eliminating much of the manual data entry effort. They appreciate its cost-effectiveness, with free and affordable premium options available. The app offers flexible synchronization features, including historical data integration and robust error resolution tools. It is praised for its simplicity and effectiveness in performance. Customer support is particularly noted for being responsive and helpful, with a live chat option for immediate assistance.
Refine
-
By rating
I chatted with a customer service rep named Paul and he was quick to answer all of my questions to ensure that I was setup correctly to sync data from Shopify to QB
This "integration" set ALL my inventory counts to 0, I lost sales for an entire day & now have to spend time and money doing inventory counts again...
Customer service was no help, says an "Integration Preparation" email went out but I never received this nor did i see a warning or note where it says your QB's inventory count is the master inventory and to manually enter inventory into quickbooks before the first autosync. You would assume when integrating, that EVERYTHING especially inventory counts get automatically imported to your accounting software but no, it does not. For some reason you get skew #, name, everything else but the inventory count & pictures of each product in quickbooks thru oneSaas. This would not be such a big issue if they would at least allow you to restore your inventory counts or undo a sync but no they do not, neither does shopify.
Ok so I thought Onesaas was going to be the answer to my problems. I sell products both online and over the counter. So my problem was tracking changing stock levels between shopify and my store. So I need an app to update stock levels between shopify and my accounting software. However Onesaas does not do this. At least not for Sageone. If I sell an item using sageone then Onesaas does not update shopify. I though initially it was me and the way i had it setup but I contacted support and they confirmed how useless Onesaas is.
Sherwin was amazing at guiding me through the set up. Five starts every day. The app seems to do the job, I just wish I had done it sooner.
Excellent customer service. Sherwin was helpful and patient as I set up the specifics for our new account. I look forward to seeing how this app works for us, but I am confident if we have any questions, we can reach out to customer service w no issues to connect.
Fantastic customer support from Rom that solved all my problems with the app. It would have been impossible without him. Great app!
Clarisse was AMAZING and helped me setup everything! :) I highly recommend the app and the service is A++++
I used this app to synch my sales into Quickbooks. Thank you Clarisse for helping with the issue in synching. Good product and excellent support with fast customer chat service.
I needed to add some historical data from shopify and I needed to do it quickly - SHERWIN on the live chat sorted everything for me and saved the day. I had tried to do this with another company and after days there was no progress at all just 1 live chat with Sherwin at 7pm and my problem was solved. He was polite and friendly and I highly recommend the app as well as the outstanding customer support.
Super helpful with their support Karol, take about 10 mins to resolve the sync issue regarding to the create new product from Shopify and sync it to quickbooks.