Reviews (2,727)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to seamlessly integrate Shopify sales data into QuickBooks Online, eliminating much of the manual data entry effort. They appreciate its cost-effectiveness, with free and affordable premium options available. The app offers flexible synchronization features, including historical data integration and robust error resolution tools. It is praised for its simplicity and effectiveness in performance. Customer support is particularly noted for being responsive and helpful, with a live chat option for immediate assistance.

July 28, 2022

Just set up the app today but Ben was extremely helpful and patient! I needed help getting everything set up and he was great.

Antilogy
United States
About 2 hours using the app
June 28, 2022

Clarisse was phenomenal! Helped me quickly, without hassle and was certain I had all of the tools and knowledge I needed to make the right decision for my company. Grateful for this app and the amazing support!

Southpaw Dog
United States
About 2 hours using the app
April 5, 2022

This is a great option for anyone who needs to sync their sales and fees to their quickbooks online account. I tried setting it up on my own but luckily decided to click on the chat button for help. The customer service I received from Paul was so helpful, kind, and patient. He spent an hour with me making sure it was all set up so that any potential syncing issues would be avoided. Thank you so much!

Scenic Route
Canada
About 2 hours using the app
January 28, 2022

Sherwin is the best person I have ever dealt with. didnt send me links sent me screen shots with exactly what to do and walked me through it step by step. Thank you again.

RIPPING IT
United States
About 1 hour using the app
March 2, 2022

Doesn't work for Shopify stores accepting multiple currencies via Shopify Payments, the integration wants to charge fees in the wrong currency. Response from Onesaas was we should look elsewhere, no hope of it being fixed. I wrongly assumed an app supported directly by Intuit would at least work on a basic level. But just like their eBay integration, this Shopify integration has some fundamental flaws.

MagCAD Designs
United Kingdom
2 days using the app
October 25, 2023

Ben was very helpful

L'ArtisanCanada
Canada
About 1 hour using the app
November 12, 2021

We had some issues with our QuickBooks integrations, but learned of this app. It's been a great change and while the configuration is a bit more specific compared to other solutions, it is worth it. Their support is very helpful as well! While testing a sync and then deleting my results inside QuickBooks (since the prefix was not what we wanted), I was unable to re-sync the order. I reached out via their online chat and Rafael was able to help me quickly and efficiently. Definitely would recommend!

Coffee Labs Roasters
United States
About 1 hour using the app
August 17, 2023

I have a US-based Shopify store and recently this application was removed for new downloads for US-based stores. I reached out to OneSaas support and was prompted to start a live chat to request access to this app. I explained my goals for using this application, which included syncing customer contact data between Shopify and QBO, generating invoices in QBO using customer data for orders labeled as Pending in shopify and syncing new products from shopify to QBO. I was helped by a very nice and knowledgable support associate named Karol who answered all my questions and guided me through the process. I have been happy so far and find this app and the service to be fantastic. Thank you Karol!

Red Mountain Distributors
United States
About 1 hour using the app
July 19, 2023

Have just completed the sync between Shopify and QBO, the process is pretty good however understanding the nuances is not so clear, having Pauls assistance in setting up the connection, then testing to make sure all was working is most excellent service. Paul was patient and made sure it all worked. Highly recommend the connector and the support team. Thanks so very much Paul. Cheers Michael

EzyPets
Australia
About 1 hour using the app
January 18, 2022

For an app like this it is important to have good customer service and they do a great job. Benielle really helped me out

SPICY WEAR
United States
About 1 hour using the app