Reviews (2,879)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.
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Customer Service is very good. Thanks Ronnie for your help! This app is free and serves the purposes of our online retail location. The strength of this app is that it allows you to use QBO's built in inventory instead of springing for yet another third party app. It will actually record changes in stock and COGS using QBO Plus' FIFO feature. The only complaint I would make is that the app is not set up to record both the sales and payouts so there is a bit of extra work needed on the reconciliation end. There is also no way to record gift card liabilities or cash if you have a POS system. For a simple solution to a simple setup this works great.
We are really happy with the software, and even happier with the quick and thorough chat support. Dean was able to help identify a syncing issue and quickly provide step-by-step guidance to resolve.
Fantastic customer support! I received very timely and helpful assistance from David as I integrated my store with QB Online!
Best customer service ever, Ronnie is an expert he is really helpful and spent a lot of time making sure we was ok with the app settings.
Fantastic customer support. Ronnie was great at helping set up and import all previous orders from shopify to quickbooks
Thank you to Sherwin - absolute excellent support - I cannot praise the QBO Online Global Connector enough and the service is awesome. Sherwin has helped us with a very big installation and the result is amazing. Cannot recommend enough
This is a very nice app - it saves me a lot of time, and that's exactly what I was looking for. And the nicest thing about this app is the help you get from the customer support team. Ben, was the person that I was chatting with from QuickBooks Connector, he went through the whole process with me, step-by-step. That was the best customer support that I've received in a long time. Thank you very much Ben
As soon as the chatbox opened I thought about just giving up before I had even begun as I didn't think I would be able to explain what I needed to do or for that matter be able to even understand the solution that would be provided. Rom changed all that! He was super clear, informative, and friendly. An absolute asset to QB.
Great service! Rominick was very helpful. He was able to answer all my questions, check my settings and give me great guidance.
I use the payout mode for each of my 4 stores. I setup a new sales channel in quickbooks to match the shopify store where my payout was coming from, that way I can keep track of which shopify payout matches each entry in quickbooks. Highly recommend using their chat system, they can access your quickbooks and help with configuration in real time. Vincent helped me A LOT, I saved SO MUCH TIME!!