Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

November 9, 2022

The app is a bit confusing to set up and get everything synced properly. But then I chatted with Paul in their support chat widget and he helped me out really quickly. Very smooth after that.

CasePlace
Canada
12 days using the app
November 10, 2022

Thanks so much for the help David, you saved me hours in fixing an issue that I just couldn't see. Thank you

Vivere Australia B2B
Australia
About 12 hours using the app
February 7, 2024

Ben was very helpful to me when installing the app. Great customer service!

Victoria's Journals Canada
Canada
About 12 hours using the app
May 30, 2023

Great support from Rom, much appreciated! He helped me link my shopify account to quickbooks fast & easy.

Dapper Industries SA
South Africa
About 12 hours using the app
July 20, 2023

Troy is awesome! He is very patient, listens to all my concerns and guides the right way to integration.

ShweBiz
Australia
About 11 hours using the app
April 25, 2019

App does just what I need it too - all my sales chanels are synced :) Really helpful customer support. That's always good. Thanks Hazel!

Elephant Box
United Kingdom
10 days using the app
Intuit replied April 30, 2019

Thanks for your review! Hazel and the OneSaas team are delighted to hear we've been able to help with your Shopify & QuickBooks Online connection.

We'd love to feature the success of your business on our OneSaas website & social media platforms! Please reach out to us on marketing@onesaas.com if you're interested :-)

May 31, 2022

Ben really helped me with some payments and fees issues, also this is a great app to e-commerce sales

MBTEK
Canada
About 10 hours using the app
August 25, 2021

Very good bones, a few improvements needed to make the workflow really optimized. The customer service team is great, Troy helped me resolved a few issues and they seem very open to feedback about new ideas/features. That extra start could be easily earned with a little dev work on their end!

Hampui Hats
United States
9 days using the app
May 20, 2020

Vince helped me and was so helpful, solved my issue and more! I was frustrated but then the customer support really helped with my issue

GirlGottaChange
Ireland
About 9 hours using the app
July 20, 2021

Ronnie has been extremely helpful in setting up the app correctly via quickbooks online. Well Recommended!!!

Honeylambs
United States
About 9 hours using the app