Reviews (2,706)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration of Shopify sales data into QuickBooks Online, making accounting tasks easier and more efficient. They find it cost-effective with its free and affordable premium options, and value its flexible synchronization settings for various accounting needs. Features like historical data integration and effective error resolution are highlighted for maintaining accurate financial records. The app's performance in syncing sales data is consistently praised, and the customer support team is noted for their responsiveness and helpfulness, especially the live chat feature for quick issue resolution.

July 10, 2023

Integration with QBO was super easy! Sherwin was a great help, and was able to answer all my questions and provide tons of valuable info!

Diyversify
Canada
28 minutes using the app
February 17, 2021

Great app providing a level of flexibility that one could only wish for. Suits our business model perfectly. And for our particularly quirky set up Dean had all the answers. Great job by all.

MDA2 PneusPros
France
24 minutes using the app
May 30, 2023

Sherwin was a pleasure to work with. He was prompt and helped me get everything in order. I wish I made the switch sooner as the process was fast and easy.

My Flavours
Canada
23 minutes using the app
February 16, 2022

I haven't fully integrated the app just yet, but the customer service I received from Dean was so helpful and he answered all my questions. Thanks!

Mindful Monk Canada
Canada
21 minutes using the app
May 2, 2023

Ben was amazingly helpful. Best customer service by far of any app I have used on Shopify. Easiest 5 star review of my life. Thanks again Ben!

Hardware Happiness
United States
19 minutes using the app
April 1, 2021

Great customer support, Dean helped me walk through the setup. Looking forward to use that and stick with this product

rbeey
United States
18 minutes using the app
Edited August 19, 2021

Ronnie was incredibly helpful. He set up my entire integration! Sincerely appreciate all of his help.

Breaking Into Device
United States
17 minutes using the app
December 2, 2019

One of the most frustrating software experiences I have had in 9 years of business! There is no step-by-step installation instruction--you have to search fro everything or sit on the chat all day to try to understand it. NOT a seamless integration with Shopify and/or Quickbooks. A total waste of an entire afternoon is all using this app amounted to for me. The customer service guy was really nice, but the program is just not user-friendly if you aren't actually an accountant.

Cedar Hill Farm Co.
United States
About 8 hours using the app
Intuit replied December 2, 2019

Hi Cedar Hill Farm Co,

We're sorry for the experience you've had. We've taken on your feedback and will make an effort in improving set up and guidance. Our team have reached out with suggestions on helping sync your inventory into QuickBooks Online. If you have any further questions, please email our support team at support@onesaas.com and we'll be happy to help.

- OneSaas Customer Champions

June 2, 2022

Very excited about how easy this app seems to use! Had to chat to troubleshoot connection issues, but Karen answered me immediately and got me fixed in about 2 minutes!

leggingsandvino.com
United States
16 minutes using the app
May 25, 2022

I had questions about synching my data to QB and Lori provided great service answering my questions quickly.

BrandNewNoise Instruments & Audio Recorders
United States
14 minutes using the app