Reviews (2,717)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration of Shopify sales data into QuickBooks Online, making accounting tasks easier and more efficient. They find it cost-effective with its free and affordable premium options, and value its flexible synchronization settings for various accounting needs. Features like historical data integration and effective error resolution are highlighted for maintaining accurate financial records. The app's performance in syncing sales data is consistently praised, and the customer support team is noted for their responsiveness and helpfulness, especially the live chat feature for quick issue resolution.
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Vincent provided amazing customer support, answering my questions and offering advice. He was very professional and helpful. Great chat function.
Integration with QBO was super easy! Sherwin was a great help, and was able to answer all my questions and provide tons of valuable info!
Great app providing a level of flexibility that one could only wish for. Suits our business model perfectly. And for our particularly quirky set up Dean had all the answers. Great job by all.
Sherwin was a pleasure to work with. He was prompt and helped me get everything in order. I wish I made the switch sooner as the process was fast and easy.
I haven't fully integrated the app just yet, but the customer service I received from Dean was so helpful and he answered all my questions. Thanks!
Ben was amazingly helpful. Best customer service by far of any app I have used on Shopify. Easiest 5 star review of my life. Thanks again Ben!
Great customer support, Dean helped me walk through the setup. Looking forward to use that and stick with this product
Ronnie was incredibly helpful. He set up my entire integration! Sincerely appreciate all of his help.
One of the most frustrating software experiences I have had in 9 years of business! There is no step-by-step installation instruction--you have to search fro everything or sit on the chat all day to try to understand it. NOT a seamless integration with Shopify and/or Quickbooks. A total waste of an entire afternoon is all using this app amounted to for me. The customer service guy was really nice, but the program is just not user-friendly if you aren't actually an accountant.
Hi Cedar Hill Farm Co,
We're sorry for the experience you've had. We've taken on your feedback and will make an effort in improving set up and guidance. Our team have reached out with suggestions on helping sync your inventory into QuickBooks Online. If you have any further questions, please email our support team at support@onesaas.com and we'll be happy to help.
- OneSaas Customer Champions
Very excited about how easy this app seems to use! Had to chat to troubleshoot connection issues, but Karen answered me immediately and got me fixed in about 2 minutes!