Reviews (2,843)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly appreciate this app for its ability to streamline financial management by effectively integrating Shopify sales into QuickBooks Online. It offers detailed field mapping, flexible synchronization options, and supports historical data integration, enhancing accuracy in accounting setups. The app is reliable in syncing products and sales, reducing manual data entry through automation. Customer support is noted for being responsive and helpful in resolving issues and assisting with setup.
Refine
-
By rating
I haven't fully integrated the app just yet, but the customer service I received from Dean was so helpful and he answered all my questions. Thanks!
Ronnie is very strong knowledge and helpful for me. Thank you for your help.
Ben was amazingly helpful. Best customer service by far of any app I have used on Shopify. Easiest 5 star review of my life. Thanks again Ben!
Great customer support, Dean helped me walk through the setup. Looking forward to use that and stick with this product
Ronnie was incredibly helpful. He set up my entire integration! Sincerely appreciate all of his help.
One of the most frustrating software experiences I have had in 9 years of business! There is no step-by-step installation instruction--you have to search fro everything or sit on the chat all day to try to understand it. NOT a seamless integration with Shopify and/or Quickbooks. A total waste of an entire afternoon is all using this app amounted to for me. The customer service guy was really nice, but the program is just not user-friendly if you aren't actually an accountant.
Hi Cedar Hill Farm Co,
We're sorry for the experience you've had. We've taken on your feedback and will make an effort in improving set up and guidance. Our team have reached out with suggestions on helping sync your inventory into QuickBooks Online. If you have any further questions, please email our support team at support@onesaas.com and we'll be happy to help.
- OneSaas Customer Champions
Very excited about how easy this app seems to use! Had to chat to troubleshoot connection issues, but Karen answered me immediately and got me fixed in about 2 minutes!
I am a bookkeeper and use this app for ten different retail companies. I do not know what I would do without this app. Every support person I have chatted with has been very helpful and always responds quickly. I have chatted with Troy a number of times and he is very knowledgeable, friendly, and helpful.
I had questions about synching my data to QB and Lori provided great service answering my questions quickly.
Great product! Have used it for a while in an old store and Sherwin helped me to build a new connection