Reviews (2,863)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

September 25, 2024

We needed to update our Shopify integration, which I was dreading because these things can take up a lot of time. Their customer service could not have made it easier. We were back in action in <15 mins. Thank you Rafael!

kris nations
United States
Over 4 years using the app
November 28, 2024

Nick helped with the integration when I made changes to it in error and it also wasn't syncing - he sorted it out within minutes

Northern Power Garms
United Kingdom
6 months using the app
October 15, 2024

Lori assisted me with an issue I had with an order not syncing due account merging etc. She was prompt, professional and did a fantastic job getting my order synced.

Loring
United States
Over 5 years using the app
January 17, 2025

All of my problems were fixed by NICK from QuickBooks, who also assisted me in completing the extra work I had anticipated. The service was excellent.

Posthuman Lab
Hong Kong SAR
3 months using the app
January 8, 2025

Francis was great! had syncing issues which were cleared up quickly :)

HEADGAINS
Canada
Over 2 years using the app
November 25, 2024


Floribelle was able very knowledgeable and able to solve my issue quickly. Thank you for the quick resolution!

v e e m e r k l e n · Interior Design · Home Decor & Gifts
United States
Over 2 years using the app
December 30, 2024

SHERWIN, was the support staff today and helped to solve my issue straight away, thank you SHERWIN for your excellent customer service and technical support. My issue is fixed and all are working fine.

Blue Elephant UK
United Kingdom
About 2 months using the app
December 9, 2024

I'm all for making things efficient and automated, this app is perfect for just that, I had some issues on the initial setup but the customer service team (Troy) were super quick at fixing any small bugs.

Clubsport Garage
United Kingdom
28 days using the app
October 24, 2024

My experience with the Connector Team (the one you access through your Shopify) was great. Francis was very helpful in solving my questions, very knowledgeable, and provided great guidance.

Ackuretta
United States
Over 2 years using the app
January 17, 2025

I had an issue and Nick stayed with me for 2 hours to ensure my issue is resolved. It was the first time a quickbooks customer support supports me this much and ensures my issue is resolved. he is amazing

HIBA HASBINI
United Arab Emirates
6 months using the app