Reviews (3,021)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to sync Shopify sales directly into QuickBooks Online, enhancing efficiency and reducing manual data entry. The field mapping feature is valued for its accuracy and customization, including backdating capabilities. The integration with QuickBooks is noted for its reliability. Customer support, especially the live chat, is praised for being effective and providing real-time assistance.
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I needed to connect with OneSaas support on two occasions to get the sync process Shopify > QB right. The product works well without any issues once I set it up to my liking. I was in touch with two reps from OneSaas, Clarisse and Sherwin on two separate occasions. Their support was amazing; Fast in their response, knowledgable and provided the right advice. If there was anything left to be ...
App works great. I had a few issues with orders not syncing, but the customer support chat is awesome. Ronnie was incredibly helpful and was able to get everything working in no time.
App itself could be easier to use but their customer service is beyond exceptional and actually was what convinced me to stick with QBO instead of leaving for a different accounting software. Cheers to Paul and others who helped me through the set up process as well as fine tuning.
Dean is a god damn Rockstar and you should pay him more so he never leaves your company. App is ok too!
Clarisse was quick to solve my issue when I contacted support. Overall, the app does as it is designed to do and I am satisfied.
Honestly, I wasn't too sure how to use this app when I first got started as I'm new to bookkeeping and accounting methods in general. Rest assured the Intuit/One Saas customer support team is super helpful. I spoke with Dean and he navigated me through setting everything up and clearing away any errors I came into contact with.
Customer support is unbelievable! I chatted in to get some help (due to my own non-tech-savviness, not because the app is confusing.) Rom answered my chat request immediately, and was polite, professional, and patient with my silly questions. They literally had me sorted out within 60 seconds of typing my question. Really looking forward to using this app to streamline my business, and I know I'm ...
We had some issues setting up the initial integration but Ben provided excellent service via the online chat function and was able to get things cleaned up quickly and efficiently.