QuickBooks Online Global

Today, I needed some help to resync some orders that had numbering error due to bad config in the connector....Thanks to BEN, he give great support and help fix the issues right away, very patient and fast to get the solution! Great support! Thanks again BEN !!!

I also had another session with DAVID, same great support! Thanks to the team! Impressive the way issues get resolved fast and clean!

They both know the product very well, well as expert!

We've been using this app for several years now so have faced several issues that I would describe as normal given the volume we do. What really makes this app outstanding is their customer service. Troy in the CS department is responsive, personal and persistent towards making sure problems get resolved, these days that type of help is impossible to find.

Great app, and super helpful support.
Troy was prompt, friendly, and accurate.

Troy's the man! He patiently helped me step by step to get set up. Troy even went back and helped me upload data from before the date that the app said I could retrieve from. Super helpful. So fantastic to communicate with a human instead of a bot. Thanks for the exceptional service.

The app is very user friendly. The only errors I've ever encountered are created when someone on our end skips a step (client name on order, etc.). Whenever I've had an error the customer service reps have bee very helpful and fast. Sherwin helped me out today and was quick and professional and had me fixed up in a couple of minutes!

David solved the problem I had been dealing with for the last month quite quickly... and then even found an additional error that I needed to correct. Very happy,

Clarisse was incredibly helpful today and solved some initial mistakes in our setup!

Karol was extremely helpful in finding a solution to an error we were having in real time. She helped our business keep moving! Thanks Karol.

I had help from Karol with some integration issues. She was amazing and sorted my issues very quickly. She was very friendly and very helpful and made it seem effortless. Thank you very very much.

I've been using this app for a year now since my client moved their online shop to Shopify. It works very well and considering the tens of thousand of sales being brought across I get minimal amounts of errors. On the rare occasions that I've had to use support I've also found them very helpful and get any problems I've had sorted very quickly. I particularly want to mention Nick who helped me out this morning with a syncing issue.