Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

May 28, 2024

Karol was extremely helpful in finding a solution to an error we were having in real time. She helped our business keep moving! Thanks Karol.

Four Star Mushrooms
United States
Over 1 year using the app
Edited March 26, 2024

Customer service is great... everyone is always very helpful and quickly responds to requests. Today David fixed a problem for me, and continuously updated me and followed up to make sure it was all correct.

Edit: I ran into another issue, and David took care of it again! :-) Great CS!

Symbol
United States
Over 1 year using the app
Edited March 19, 2024

I've reached out a few times with the chat function and David, Dean and Sherwin were all very responsive, patient and helpful with all of my queries. If you have a preferred person to work with you can also request them which is great.

The Roof Crop
United States
Almost 3 years using the app
July 8, 2024

New to the app but seems to do what I need it to. What I'm most impressed with is so far the customer service team has been wonderful. I've contacted them twice and both times they have been quick to respond and extremely helpful! Thanks so much Sherwin!

Rare Kids Co.
Canada
2 months using the app
May 13, 2024

This app is super useful to help you extracting automatically orders or payouts from Shopify and put them into Quickbooks.
The support is really great! David helped me to setup everything perfectly.

bellowater
Canada
About 1 year using the app
July 10, 2024

Excellent app making accounting very simple. Exceptional customer service from Nick. They pro-actively support customers which is refreshing!. Couldn't recommend enough

SavvyVan Shop
United Kingdom
9 months using the app
August 5, 2024

Nick was very helpful! Great customer service and so quick to reply!

Mashu
United Kingdom
Over 2 years using the app
April 15, 2024

I have been using QuickBooks for a couple years but faced an issue a few days ago I could not figure out how to solve. I used the support via live chat today and had it addressed through great service from Dean. He was knowledgeable, attentive and quickly understood and solved the issue. I am usually skeptical about using live chats but have to admit this was very good.

MaCae
United States
Over 1 year using the app
June 26, 2024

The team is great! Lately I have been chatting with Ben and has helped us navigate through the set up the whole way!

DuraPaw
Canada
About 2 years using the app
July 31, 2024

CLARISSE is great. Extremely helpful. Thank you.

AUTO
Australia
Almost 4 years using the app