Reviews (2,853)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

May 29, 2024

BEN was very helpful in helping me set up Shopify connect and backdated the start syncing date to help save me time.

Fluffy Bottom Babies
Canada
About 1 year using the app
March 5, 2024

Karol was very helpful and new just what to do with my request. Wonderful people to work with.

Cali Raised
United States
Over 4 years using the app
February 15, 2024

ROM was great in helping me understand the connection between QBO & Amazon marketplace. Each time that ROM has helped me in the past I went away with a better understanding of what is going on.

RV SnapPad
United States
Over 1 year using the app
May 7, 2024

NICK did an amazing job! As a novice and still at the bottom of this large learning curve, that is QBO, Nick took the time to explain. Not only did he have patience but also simultaneously helped me with my issues at hand. Thanks so much!

Clay Kisses
Antigua & Barbuda
About 1 year using the app
February 5, 2024

App supports lots of different configuration settings, from very basic, to more advanced accounting. The setup was straight-forward, however I did hit some upfront configuration/sync errors. QB Connector support proactively reached out to me to help resolve the issues and get the sync working. In only a matter of minutes, Sherwin was able to correct my errors and provide guidance around the connector's features as well as best practices. I strongly recommend hitting the little chat icon when setting up the connector for the first time if you are confused about any of the options.

MARQS
Canada
3 months using the app
May 6, 2024

This app is a life saver, and their service is awesome, always helpful and solve the issues. DAVID is amazing and nice to work with. Thanks folks!

TRAPSKI, LLC
United States
Almost 2 years using the app
January 30, 2024

Received excellent help today from SHERWIN. He was able to correct the issue I was having quickly and professionally. Went above and beyond to make sure all was synced properly. Excellent customer service !

Diamond Painting Shoppe
United States
Over 1 year using the app
February 16, 2024

I have to commend and compliment Dean and his impeccable customer service. He went above and beyond to help resolve my dual issues and was patient and kind the entire time. It was truly a pleasure working with him. Interestingly enough, I had been having a trying day and the quality of is care, concern and customer service, not only solved my problems but brightened my day to boot! Thank you Dean - you are my hero!

AC Parts Distributors
United States
About 2 years using the app
May 3, 2024

We were having some tax sync issues between Shopify and Quickbooks. Sherwin was very helpful and was able to fix our issue. It was taken care of efficient and in a minimal amount of time. It was greatly appreciated!

Hibou Home
Canada
12 months using the app
Edited June 14, 2024

Paul has been a great help getting our integration set up - literally couldn't have done it without him.

Karol has been a continued help today 23.05

Paul continued the five star help today 14.06 2024 highly recommend the customer service is great

Grays 1922 Ltd
United Kingdom
6 months using the app