Reviews (2,761)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

July 1, 2024

I was really struggling with setting up my QB account and received tech support from Nick. Not only was he friendly but insanely helpful. I honestly would not have been able to set this up correctly without him. It is not often as a small business you have help but it is sometimes essential.
He was extremely knowledgeable. He helped me link shopify to QB and to import the information in the correct way (without duplicates) from Shopify to QuickBooks. Highly recommend Nick!

Lili + Mila's Empawrium
United Kingdom
About 1 hour using the app
February 12, 2020

Hazel was an absolute star!!! She was kind and patient with helping us migrate to the new platform. Absolutely outstanding service. 5 STARS!!!!

Connected Devices
South Africa
Over 4 years using the app
Edited November 19, 2024

Brilliant App, great support from Paul and Karol, highly recommend, its an essential app, required to use with Quickbooks.

Updated 31/10/2024

Had a few errors today, reached out to SHERWIN, and all was sorted in no time, highly recommend this app to bridge data to Quickbooks

Updated 19/11/2024

Reached out today to CLARISSE, all issues sorted in no time, can not rate the level of support given, don't hesitate to get this app

Van Breakers
United Kingdom
Over 4 years using the app
November 8, 2022

Workflow between Shopify and QBO works well. I have just finished a chat with Clarisse who was extremely helpful and sorted my problems out in minutes.

ecotowels.co.uk
United Kingdom
Over 4 years using the app
March 20, 2024

Nick was great and easy to work with, as we worked through issues with getting my data to sync from Shopify to Quickbooks. Thanks Nick!

A Brittain Studio
United States
Over 1 year using the app
July 10, 2019

I have been using the Legacy app for over a year now, with very little problems. Setting it up was easy, and I had it syncing my data once per day. The New system came along and I received a few messages to update, but I was concerned that remapping everything from one to the other was going to cause issues. Hazel, as usual, answered my chat and walked me through it, catching all the errors I had made, and keeping the chat going until it was done. Great support, works really well, and in my case, the fact that it now syncs every hour is very helpful for inventory control.

The Homebrew Beer Academy
Canada
Over 4 years using the app
Intuit replied August 2, 2019

Your kind words are greatly appreciated Homebrew! We are glad to hear Hazel could help you migrate to our new platform with little to no hassle.

With OneSaas syncing your data everyday, you can spend more time spreading the word of good beer!

P.S. If you want to be featured on our website or social media, grab a cold one and contact us at - marketing@onesaas.com.

Edited May 9, 2023

2023-05-09: ROM was polite and technically competent to resolve my syn issue.

2023-04-19: Nice to see Ronnie post-Covid. Ronnie is knowledgeable and has pinpointed my sync issue with Shopify. Thank you, Ronnie.

2020-10-14: I like the online support about a sync from Shopify to QBO. Ronnie was fast and knew his stuff. Thank you, Ronnie.

SAM★INK®
Singapore
About 4 years using the app
July 1, 2024

Sherwin at QB has been super helpful in getting the integration set up. Support is fast, responsive and helpful. I'm hoping that the integration streamlines my Shopify accounting.

Arluka
Australia
About 1 hour using the app
Edited February 17, 2021

I have requested assistance a few times, and each time i get great service. Hazel & Rafael have both helped me on many occasions, much appreciated and recommended!

R.DUBZ
Canada
About 4 years using the app
February 5, 2024

Still working on integration, but I think the QBO app will really help us streamline. Got some great guidance from Karol through the chat and was able to get some answers to questions fairly particular to our business--super polite, quick reply, and thorough. Looking forward to seeing what the app can really do.

Monforte Dairy Online Store
Canada
About 3 years using the app