Reviews (2,853)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

March 6, 2024

Needed assistance with error messages holding orders in queue. I really hate the chat boxes for support but Rafael really did an outstanding job. Totally understood my issue, made some suggestions and compromises and fixed all errors quickly and easily.
I am very impressed with Shopify. GREAT WORK!

Accent & Co.
Canada
5 months using the app
August 23, 2024

Nick is a Jem! At first I thought he was an AI of how fast and good he was, Kudos! great work and to the quickbook team

KAIZU
Philippines
About 1 hour using the app
January 19, 2024

Sherwin and the other members of the support team are professional and great to work with. The chat feature is fast and issues or questions are answered very quickly.

Nature's Pet Supply
United States
About 2 years using the app
May 8, 2024

I love that they have a live chat option and Sherwin really helpedsync some problematic transactions for us. I would give 5 starts except that there are some limitations on syncing deposits and individual sales at the same time. They want it to be either/or. Other than that, if you aren't is over the top meticulous, this is a great integration and saves me a great deal of time entering transactions.

TheEarthCenter Store
United States
Over 3 years using the app
July 18, 2024

Very happy with Nick's customer service. Sorted all my issues.

Kid Got Style
South Africa
21 days using the app
June 27, 2024

Sherman was great! Solved my issue right away

Dr. Johnny's
Canada
2 months using the app
March 14, 2024

i had long time trying to solve problems beatween shopyfi and qbo, today i chat with sherwin and she did it all for me.

great job.

thank you

Nevada Usa
United States
Over 2 years using the app
Edited August 27, 2024

Great support from Clarisse, I wouldn't have managed to do what i needed without her help. Patient and detailed thank you!

Awesome help from David too latterly, superb patience for someone so incompetent!

CaniFlow Dog megaHA supplements
United Kingdom
4 months using the app
April 17, 2024

Sherwin was very helpful sorting our sync issue. He sorted the issue in no time and all sales orders were in Quickbooks.

HDM SOLAR
United Kingdom
Over 1 year using the app
July 5, 2024

Ben was really helpful! I had many questions on how to configure the sync and he was able to answer all of them. He also helped me troubleshoot errors and I was able to fix them in no time!

I'm only giving 4 stars because I find the available documentation is not detailed enough, but my experience with Ben was very positive.

Maison Juniper
Canada
13 days using the app