Reviews (2,853)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.
Refine
-
By rating
We had a minor issue where we used the same order number as one that was meant to pull through from the app (totally our fault!) and Clarisse was an absolute superstar at resolving this for us! I had to wait no longer than 1 minute to connect to the chat, and the issue was solved within 5 mins. We're really new to QBO and this app has been an absolute gamechanger for us, can't recommend this app and their support enough. Thank you again, Clarisse!
Ronnie was very helpful in getting the app set up properly after I had made mistakes. Very quick and easy to resolve the problem.
CLARISSE was so helpful! very quick and very knowledgeable, this is a great app!
Sherwin fixed my issue promptly. Great service.
Works as intended. The customizations are exactly what we are looking for. Support is super quick and top notch as well. No complaints.
This app is wonderful. My only complaint is that it consistently generates errors for POS sales because the customer name is missing.
Customer support has been very helpful anytime I needed help clearing the errors. Today, I spoke with Sherwin who fixed the problem for me in a blink!
Sherwin was extremely helpful when I needed assistance integrating the Quickbooks App to my Shopify store. He was so quick to respond and solve the issue. He went above and beyond to provide extra service to assist me further.
Great service. Many thanks to Sherwin helping me navigate the app for a first time. Very quick to reply and very helpful. And very patient.
I would definitely use the chat feature again.
Troy was so helpful in navigating my complicated situation - great communication thanks!
I received tech support from Paul. He was very detailed and took care of me patiently. He is extremely knowledgeable, and thanks to his help, I was able to import inventory product lists from Shopify to QuickBooks. I am grateful to Paul for his impeccable support.