Reviews (2,761)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

November 22, 2021

I work fantastic, easy to set-up and the support from Lori to finish the set-up was very professionnal! Recommend!!

Canada Compressor Parts
Canada
Almost 3 years using the app
November 6, 2023

David offered mind blowing customer service, fast efficient and very knowledgeable, wish other companies would offer this level of service. Best support from any SaaS company hands down.

5150motorsport.com
United States
Almost 3 years using the app
April 6, 2021

I had no idea what I was doing in Quickbooks or with this app but Troy patiently walked me through providing helpful informative links as well as jumping in and configuring my app so I could import old transactions. He was courteous, patient, and knowledgable. Really impressed by this app and this team.

Full Proof Baking
United States
Almost 3 years using the app
Edited July 21, 2021

Ronnie helped me with all the technical and operational issues I had with thorough explanation. Useful app and great customer support!

Omigot! by Prime Stream
Singapore
Almost 3 years using the app
February 16, 2024

I have to commend and compliment Dean and his impeccable customer service. He went above and beyond to help resolve my dual issues and was patient and kind the entire time. It was truly a pleasure working with him. Interestingly enough, I had been having a trying day and the quality of is care, concern and customer service, not only solved my problems but brightened my day to boot! Thank you Dean - you are my hero!

AC Parts Distributors
United States
About 2 years using the app
July 19, 2021

The App is great. I admit that I was drinking from a firehose when I got QuickBooks and the OneSAAS Connector, so, I initially didn't configure it optimally. Dean from support was incredibly patient and amazing to work with to get my connector set up correctly.

Werrv
Canada
Almost 3 years using the app
December 15, 2021

This APP customer service is really great!!! Very prompt reply and solve all the issues with mins. I totally understand that errors and issues happen all the time cuz they were trying to sync data from different platforms. The way they are dealing with the issues, which I greatly appreciated! Special thanks to Rominick!

Toee Tire
Canada
Almost 3 years using the app
February 26, 2024

Great service, Troy answered all my questions and was super helpful.

Tannus
United States
Almost 2 years using the app
December 21, 2021

Quick and efficient customer service, thanks a lot to Sherwin, perfect ! The problem was fix very quickly thanks!

REAVERFIT
France
Almost 3 years using the app
June 7, 2019

Great app and amazing support! We have 3 e-commerce stores that sync through OneSaas to QBO which makes the running of our business so much more streamlined and easier. Troy was really helpful in setting up our stores and I would highly recommend! Cheers, Tommy Raw Blend

Blenders Online
Australia
Almost 3 years using the app
Intuit replied July 2, 2019

Thanks Tommy for a great review!
We're glad to hear that your QuickBooks Online syncs seamlessly with multiple ecommerce stores! Troy is happy to have helped get you up and running! Our customer champions are hear to help with anything! We're available to chat to our customers live or send a quick email to support@onesaas.com anytime!