Reviews (2,861)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

May 25, 2021

Just had Paul helping me with connecting OneSaas and then fixing a tonne of errors! he literally took all the stress away. I've been putting off contacting because I was worried it was going to be an impossible task explaining my issue and then trying to get the techy bits done...but Paul to the rescue - all done and sorted within the hour and nothing more to do. Thanks so so much

Cassie Lomas Range
United Kingdom
Over 3 years using the app
December 12, 2019

These guys are always on point anytime I need help or have an issue. They always go out of their way to fix issues immediately. The last call with Karol was awesome, cleared up everything within a few minutes.

Love Some Tea
United States
Over 3 years using the app
November 21, 2023

This is an excellent app. Every connection/integration app we have has issues. This Shopify <> Quickbooks connector app (1) has fewer issues than most and (2) has THE BEST CUSTOMERS SUPPORT I've experienced with any integration ever. The support team (Ben especially) is incredibly helpful. They solve everything extremely quickly and efficiently. I wish all software had support like this.

Luna Technologies Store
United States
Over 3 years using the app
May 9, 2024

David was a great help! Quick, friendly, and knowledgeable. He was able to walk me through the errors efficiently. Thank you!

Sister Sister
Canada
Over 1 year using the app
January 27, 2021

I had some syncing issues between QB Online and Shopify. I contact OneSaas via the chat service and Ronnie was able to identify the issue and help me right away. Thank you Ronnie..

Arulaser
Aruba
Over 3 years using the app
August 5, 2022

Sherwin was very helpful. Customer service is excellent. I was having a couple of problems on my account, and they fixed them very quickly. I'm very grateful.

VirtuMade
United States
Over 3 years using the app
February 29, 2024

Ben with customer service was great in getting this set up correctly.

CerMark Sales
United States
Almost 3 years using the app
June 30, 2021

Dean was able to quickly and effectively walk me through exactly what I needed. No complaints. WOuld work with him again

Brewed Adventures
United States
Over 3 years using the app
June 14, 2023

Ronnie helped us out in a total of 10 minutes and saved us a lot of heartache with our account. Thank you!

Anne Neilson Home Wholesale
United States
Over 3 years using the app
February 5, 2024

Still working on integration, but I think the QBO app will really help us streamline. Got some great guidance from Karol through the chat and was able to get some answers to questions fairly particular to our business--super polite, quick reply, and thorough. Looking forward to seeing what the app can really do.

Monforte Dairy Online Store
Canada
About 3 years using the app