Reviews (2,861)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

November 4, 2021

I was skeptical, but loving it so far. Working well. Also captures my Etsy sales! I had set up myself a few weeks ago, but just getting back today to check if it was working. I had some mapping issues, etc. But Sherwin (chat agent) got everything working smoothly in just a few minutes. He completely understood not only his product but QuickBooks. It was super straightforward. Thanks for helping set me up, so glad I tried the chat support.

Karma Cultures
Canada
About 3 years using the app
August 27, 2020

Troy was extremely helpful in configuring the refunds in the app for us. We've always found there support to be professional and speedy.

DCN Crafts
United Kingdom
About 3 years using the app
January 4, 2023

Great service from Rom today through the support chat function, my issue was solved very quickly, thanks!!

Bona Drag
United States
About 3 years using the app
March 11, 2024

David solved the problem I had been dealing with for the last month quite quickly... and then even found an additional error that I needed to correct. Very happy,

Voyage Comics
United States
Almost 3 years using the app
February 22, 2022

I've been using the connector for about a year now, there are some setup and configuration settings that you need to get right, otherwise there can be issues later on. I'm going over all of the 2021 transactions and because I didn't have some settings correct I had a lot of sync issues. I use d the live chat feature within the connector and got plenty of help setting everything up correctly. In particular, I had help from Benielle, who walked me through each step in the setup process, helped me sync everything to QBO, and waited patiently until everything was working properly. I couldn't have asked for better support.

AutoFastenersAndClips.com
United States
About 3 years using the app
Edited September 27, 2021

We love the Quickbook Connector (previously called OneSaas) app the best to connect Shopify sales with an accounting software. That was why we had no choice by to quit Xero and moved to Quickbook Online to keep working with OneSaas. The sync is 98% foolproof. Some that we had issues with were caused by us editing the transactions retrospectively. No double sync. Fees are properly recorded. Great help from Ronnie today in helping us sync older transactions.

All Kurma Singapore
Singapore
About 3 years using the app
August 21, 2024

The service is Excellent, Troy went above and beyong helping me connect my 4 shopify store. Great service and totally recommend this app.

Vanchiwholesale
Australia
About 1 hour using the app
April 14, 2021

Were trying to streamline our workload between Shopify & QBO Im not totally sure of the outcome so I needed help through the online chat. Karol helped me with some pretty difficult challenges (taxes across Canada), inventory and she was great. Very much appreciated on our end. Great service.

Joseph's Inspirational
Canada
About 3 years using the app
Edited March 19, 2024

I've reached out a few times with the chat function and David, Dean and Sherwin were all very responsive, patient and helpful with all of my queries. If you have a preferred person to work with you can also request them which is great.

The Roof Crop
United States
Almost 3 years using the app
July 3, 2024

The integration between Shopify and QBO works as expected. You do, however, need to be careful on setting up the filter on manage connection on what data to transfer and what not. Just make sure you don't have double booking when reconciling your QBO and bank statement.

HalalGlam
Canada
28 days using the app