Reviews (2,761)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

Edited November 2, 2022

Clarisse was great, solved my issue with ease and no fuss. I recommend Shopify and Quickbooks Online. Thanks again

Terry Kneeshaw Art
United Kingdom
Almost 3 years using the app
March 3, 2020

I wanted to write a review of the customer service I just received from Troy. In a word, it was EXCELLENT!! I had way more questions than any of the articles you send out could answer, and so Troy created a screen-share, and I was able to ask specific questions and understand how OneSaas conveys information from Shopify to QBO.

It makes sense now, and I feel I can support the owner of Federal and Black, as I am her Accountant. It also means that I can support other Shopify business owners and will definitely suggest they use OneSaas to convey information rather than the other applications.

Troy impressed me with how much he knew, and it was easy to work with him. If OneSaas could build up a team of customer service reps like him that you could actively call into (if that is affordable), it could help OneSaas grow.

Again, I am thankful and appreciative for all Troy helped me with, and guided me through, and I look forward to being able to keep great records with my client.

-Michael

Federal & Black
United States
Almost 3 years using the app
March 1, 2018

Fantastic product and exceptional service. Onesaas Support is always fast and helpful to assist with any technical questions. The middleware has completely automated our inventory management and accounting syncing :)

Plyco Online
Australia
Almost 3 years using the app
April 12, 2021

It took some time but Troy fixed my integration problem and was very friendly! I appreciated not having to figure things out on my own.

The Creative Learning Co.
United States
Almost 3 years using the app
February 20, 2024

SHERWIN was amazing. He pinged me on the chat window and was able to help me get all the orders with synching errors.

La Vaquita de San Antonio
United States
Almost 2 years using the app
March 13, 2020

I needed more help integrating my Shopify account to my QBO account. Troy was incredibly helpful and knowledgable!

DIRTCAR USA
United States
Almost 3 years using the app
Edited June 4, 2024

This is a great free app and they have great customer service. Rominick was able to solve an issue we had. Then we had another problem and Nick was very helpful. This app has real people who can give you chat support immediately.

LetsRun.com
United States
Almost 3 years using the app
May 9, 2024

I needed confirmation on the integration setup of OneSaas to QBO and connected with support through CHAT and conversed with Troy who was amazing. He got it all set up with me and answer and explained the process very well. Thanks Troy!

TIMOTHY DYCK
Canada
24 days using the app
January 10, 2024

Ben provided me with exceptional assistance in resolving integration issues between Shopify and QBO.
Ben was able to assist with various requests in a professional manner.
Thank you so much Ben.

Glutactive
United States
Over 2 years using the app
July 27, 2021

Ronnie was great at troubleshooting my set-up and got it done very quickly. Just be weary of QBO not letting you export transaction fees from Shopify if you're on the Simple Start tier.

The Chai Villain
Australia
Over 2 years using the app