Reviews (2,757)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

June 29, 2021

Ronnie was very helpful and quick in answering my questions about syncing Quickbooks to Shopify. And friendly too.

Foodini’s Meal Prep
United States
About 2 years using the app
September 8, 2023

The live chat feature is helpful. ROM was able to take over and sync all my products for me which was helpful for someone that has no idea what they are doing when it comes to the bookkeeping side of the business.

Jentl.
Australia
Almost 2 years using the app
April 29, 2020

Mostly working, but currently we're experiencing a technical issue. Not yet resolved, but Vince in support is killin' it with great customer chat support. Thanks, Vince!

Double Haven Brands Limited
Hong Kong SAR
Almost 2 years using the app
January 31, 2020

It has bugs at times, but customer service is great. Hazel has helped me several times and has been detailed and attentive.

Joseph Stern
United States
Almost 2 years using the app
September 14, 2022

Je démarre sur QUICKBOOKS, ça semble vraiment top. L'installation et les intégrations peuvent sembler complexes et elles le sont il ne faut pas se mentir, mais l'encadrement, les aides multiples proposées par les équipes QBO, en ligne, via CHAT, Webinar, vidéos YouTube, et bien sûr au téléphone sont excellentes. Je recommande particulièrement les appels directs (top échange ce matin avec Angélique de QBO), et le CHAT super top avec SHERWIN qui m'a bien aidé a corriger mes erreurs de synchro avec Shopify :) Merci beaucoup @SHERWIN !

Hapiwine Shop🍷 : acheter, déguster et créer votre cave à vins, Caviste sur-mesure, wine shop on demand & online à Paris 6
France
Almost 2 years using the app
Edited September 18, 2024

Rom and Sherwin were both very helpful in fixing my sync issue with QB online! I was getting some errors and things were resolved quickly.

Kawartha Propeller
Canada
Almost 2 years using the app
January 17, 2023

Good support from Dean today to troubleshoot some notifications. I will know soon enough if the problem is resolved, but it is good to have online chat available.

Food People
Canada
Almost 2 years using the app
November 14, 2022

Sherwin helped me tremendously. I had been trying to connect Shopify to quickbooks for several days. He is top notch employee. You are fortunate to have. Would rate as 5 star.

Vivimu
United States
Almost 2 years using the app
June 7, 2022

LORI is always super quick and efficient when it comes to solving my 2500 errors. The 4 stars is not for the support, because it is always tops. It's more because I expérience 2500 quite a lot. So maybe there is something to look at there... Something to do with POS and Quickbooks not "understanding" eachother...

Les Ateliers Sofiçasuffi
Canada
Over 1 year using the app
September 26, 2023

The apps does have some functionality issues for me but the support is amazing. I worked with Ben who seamlessly helped to fix my issues and get me sorted. He was efficient and thorough

Kachecandlecompany
United States
Over 1 year using the app