Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automatic data syncing. It's highly valued for managing large sales data volumes and complex accounting tasks like tracking destination-based sales tax. Small businesses find it particularly useful for streamlining accounting and reducing manual data entry. The support team is praised for their efficiency, knowledge, and quick problem-solving, contributing to the app's reliable performance.

February 15, 2024

ROM was great in helping me understand the connection between QBO & Amazon marketplace. Each time that ROM has helped me in the past I went away with a better understanding of what is going on.

RV SnapPad
United States
Over 1 year using the app
March 6, 2024

Needed assistance with error messages holding orders in queue. I really hate the chat boxes for support but Rafael really did an outstanding job. Totally understood my issue, made some suggestions and compromises and fixed all errors quickly and easily.
I am very impressed with Shopify. GREAT WORK!

Accent & Co.
Canada
5 months using the app
March 8, 2024

This app is easy to use and I love that it connects my Shopify and QuickBook accounts so easily. The customer support is also great! I've interacted with Sherwin, who has helped me to resolve any issues and answer questions :)

Arbre
Canada
7 months using the app
April 19, 2024

I encountered issues with the sync between Shopify and Quickbooks. The online chat support proved to be incredibly helpful, and Ben efficiently resolved my problem by providing quick and effective solutions.

PlantChoir
Canada
7 months using the app
March 22, 2024

Great service. Many thanks to Sherwin helping me navigate the app for a first time. Very quick to reply and very helpful. And very patient.
I would definitely use the chat feature again.

House Of Blanks
Canada
About 3 years using the app
April 8, 2024

Just had an amazing experience with Nick over chat and he helped me out. I am not even close to tech savvy and he was great every step of the way!!

Meco Reptiles and Enclosures
Canada
About 1 month using the app
March 15, 2024

This app is wonderful. My only complaint is that it consistently generates errors for POS sales because the customer name is missing.

Customer support has been very helpful anytime I needed help clearing the errors. Today, I spoke with Sherwin who fixed the problem for me in a blink!

Charleston Botanicals
Canada
Almost 3 years using the app
March 12, 2024

Sherwin was extremely helpful when I needed assistance integrating the Quickbooks App to my Shopify store. He was so quick to respond and solve the issue. He went above and beyond to provide extra service to assist me further.

Wander & Rove
United States
4 months using the app
March 6, 2024

ROM was quick to help and made it effortless to fix my issue!

Sebastian Knox Woodwinds
Canada
Over 1 year using the app
March 22, 2024

Several times I have gone to the chat with help setting up and questions after setting up. Response time is great, and they have helped me figure out what I need to to, and answered my questions. Rafael was very timely and answered my questions.

Hello Norden
United States
About 1 month using the app