Reviews (2,861)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

Edited October 3, 2023

5 Stars for support. 3 Stars for the app.
Support, ROM, was helpful answering my questions. Provided quick and precise answers. The QuickBooks and the app itself still need improvement when dealing with bundle item SKUs.

update: another review for support 5 stars. Sherwin was quick and solved my problem.

Lillie’s Q
United States
Over 2 years using the app
Edited December 2, 2024

This is the exact app we needed to sync our Shopify data with QBO. There is a good amount of control so you can set exactly what and when it get's synced over. We are able to just sync unpaid orders in Shopify so we are able to invoice in QBO. When I had an issue with the connector showing an error I used the live chat support and Clarisse was able to quickly fix my issue. Would recommend.

Update: Needed help again and David was able to fix our issue in less than an hour of writing an email.

Update: Sherwin solved our issue in a quick simple chat

Concrete Countertop Solutions
United States
Over 2 years using the app
July 7, 2020

This app works great to help keep everything synced and organized. I had trouble with figuring out why my sales weren't being transferred and Vince was able to quickly figure it out and walked me through it step by step. Thank you Vince!

Organico Wellness
United States
Over 2 years using the app
July 17, 2024

Nick was very patient and helpful. He really took the time to walk me through step by step and that was appreciated! Thank you Nick, Great Job

Purely Wicked Apothecary
Canada
6 days using the app
Edited October 21, 2024

Very fast response time, very clear explanation on errors and the steps taken to fix them. Great customer service from reps DAVID and LORI!

Reformed Free Publishing Association
United States
Over 2 years using the app
March 18, 2022

Dean was very helpful in assisting me with getting everything set up! I now feel comfortable moving forward on my own.

Pretty By Allie K
United States
Over 2 years using the app
January 23, 2022

Bit of a learning curve and some integration complexities. BUT the support team really helps. Thanks Vincent!

All-Star Telescope
Canada
Over 2 years using the app
December 30, 2021

Vincent was a great help as I was getting started with integration. I was having trouble getting Shopify and QB to communicate but it is good to go now.

Disc Revolution
United States
Over 2 years using the app
January 16, 2018

Great support :) Adela was very helpful, responsive and patient.

Thankyou Life Changing Goods
Australia
Over 2 years using the app
August 2, 2022

it is a great app, with help from Rominick i was able to integrate QuickBooks and Shopify. he was indeed helpfull to me and i got the results i needed

Belle Togs
South Africa
Over 2 years using the app