Reviews (2,761)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

January 2, 2024

Super appli et surtout une aide efficace, pro et rapide par Ben le support qui m'a aidé aujurd'hui ! merci !

Bijoux Carmelle
Canada
39 minutes using the app
June 12, 2017

Amazing customer service! We're in the process of connecting / installing now and have had immediate customer service response from Adela. She's extremely helpful and efficient.

Mercury Wheels
United States
Over 7 years using the app
Edited October 21, 2022

Rom was great in solving my issue super quickly to get us back up and running. Always super fast and efficient service for a service that's so vital to running our business smoothly.

Pickleball Depot
Canada
About 7 years using the app
May 11, 2022

Karol was very helpful and went above and beyond. I had a question about QB specifically and she was able to help me solve my problem. Thanks again for your patience and support!

MINIPRO®
United States
About 7 years using the app
Edited April 14, 2019

Very happy with the service One Saas provides. Means my stock levels are continuously kept up to ate between my website/online shop & accounting system.
Also huge thanks to Marck & Hazel for their support/help when needed.

ANKY Australia
Australia
Over 6 years using the app
Intuit replied April 14, 2019

Hi ANKY Australia,
Thanks for the great review of OneSaas!
We're thrilled to free up your time by having stock levels automatically updating between your online shop and accounting system.
If you're interested in having your business success featured on our website and social media send a quick email to marketing@onesaas.com - looking forward to hearing from you.

April 17, 2019

I use this app to sync my orders to QBO and it works really well. When I have a question or issue, the customer service can always help. I've worked with Rafael, Hazel and Johnny and they were great!

Dona Jo, Inc.
United States
Over 6 years using the app
Intuit replied April 17, 2019

Hi Ashley, thanks for the kind words! It's great to hear that OneSaas has helped your business, and that our customer support team has been useful to you! 

If you're interested in having your business success featured on our website and social media, send a quick email to marketing@onesaas.com - looking forward to hearing from you!

April 10, 2017

Josh fixed some issues and then all the orders came through. Excellent service

Winecentral
New Zealand
Over 6 years using the app
April 17, 2019

Una app muy completa. Si necesitas ayuda o te surge algún problema en ella, puedes contactar con el centro de ayuda y enseguida algún agente muy profesional y amable como Adela te ayudará a solucionarlo.

Caladan Store - Palma De Mallorca
Spain
About 6 years using the app
Intuit replied April 18, 2019

Hi Kathrin, thank you kindly for your review, Adela and our team of OneSaas customer support champions are always pleased to assist you! 

If you're interested in having your business success featured on our website and social media, please send a quick email to marketing@onesaas.com . Hope to hear from you soon!

July 26, 2023

I received awesome support today from Sherwin using their Chat tool. He helped us find a solution to an inefficient process that had been plaguing our systems for a while, and with his help we are now much more efficient and accurate!

Velaasa
United States
About 6 years using the app
April 15, 2019

So far so good. Online chat with Marck helped with all the loose ends with the set up. Really looking forward to this saving a ton of data entry.

The Love Harder Project
United States
Over 5 years using the app
Intuit replied April 17, 2019

Hi Helen! Thanks for leaving a review! Marck from our team of OneSaas customer support champions is delighted to hear that he's played a role in helping you eliminate your manual data entry between Shopify and QuickBooks Online!

We'd love the opportunity to feature the success of your organization on our website and social media. If you're interested, please send a quick email to marketing@onesaas.com - looking forward to hearing from you!