Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

March 18, 2024

I am always pleasantly surprised by the wonderful customer service this company provides. I am so thankful that we can still get quality customer care in a world of technology-driven AI customer service. Nick was great at helping me today!

Oliver's Market Co.
United States
8 minutes using the app
February 21, 2024

parfait service impeccable de SHERWIN en soutien!

KK Distribution
Canada
17 days using the app
May 14, 2024

Raphael was very helpful today

CPG EXPO
Canada
About 2 hours using the app
April 18, 2024

Muy buena app, y gran soporte, gracias a Carol pude resolver todas mis consultas, grandioso!

Dripster
Uruguay
21 days using the app
April 17, 2019

I use this app to sync my orders to QBO and it works really well. When I have a question or issue, the customer service can always help. I've worked with Rafael, Hazel and Johnny and they were great!

Dona Jo, Inc.
United States
About 8 years using the app
Intuit replied April 17, 2019

Hi Ashley, thanks for the kind words! It's great to hear that OneSaas has helped your business, and that our customer support team has been useful to you! 

If you're interested in having your business success featured on our website and social media, send a quick email to marketing@onesaas.com - looking forward to hearing from you!

June 12, 2017

Amazing customer service! We're in the process of connecting / installing now and have had immediate customer service response from Adela. She's extremely helpful and efficient.

Mercury Wheels
United States
Over 7 years using the app
Edited October 21, 2022

Rom was great in solving my issue super quickly to get us back up and running. Always super fast and efficient service for a service that's so vital to running our business smoothly.

Pickleball Depot
Canada
About 7 years using the app
May 11, 2022

Karol was very helpful and went above and beyond. I had a question about QB specifically and she was able to help me solve my problem. Thanks again for your patience and support!

MINIPRO®
United States
About 7 years using the app
March 30, 2023

I would recommend this app. I have both QBO and Shopify and they work well together. I have contacted customer service on a number of occassions and Ronnie was extremely helpful and patient with me. Thanks Ronnie!!

Milkman Grooming Co
Australia
Almost 7 years using the app
Edited February 3, 2025

Interacted with the team as there were some major updates. Nick had very kindly and professionally handled my issues and I am very happy to be there customer!

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Things are working great with OneSaas. Currently use this app to sync my multiple Shopify stores to a single QBO account. QBO is our main inventory management, and it nicely push and sync orders, inventory, and product within the 2 systems.

The CS support is helpful and polite, Sherwin has provided me great help in solving some of the issues I had. Been using them for more than a year now, and plan to do so for more years!

Japan Vapor
United States
Almost 7 years using the app