Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

Edited April 14, 2019

Very happy with the service One Saas provides. Means my stock levels are continuously kept up to ate between my website/online shop & accounting system.
Also huge thanks to Marck & Hazel for their support/help when needed.

ANKY Australia
Australia
Over 6 years using the app
Intuit replied April 14, 2019

Hi ANKY Australia,
Thanks for the great review of OneSaas!
We're thrilled to free up your time by having stock levels automatically updating between your online shop and accounting system.
If you're interested in having your business success featured on our website and social media send a quick email to marketing@onesaas.com - looking forward to hearing from you.

November 12, 2020

The support is terrific. Paul was patient and knowledgeable and stuck with it all the way to the resolution of my issue.

GIRL WONDERFUL
United States
Over 6 years using the app
April 10, 2017

Josh fixed some issues and then all the orders came through. Excellent service

Winecentral
New Zealand
Over 6 years using the app
April 17, 2019

Una app muy completa. Si necesitas ayuda o te surge algún problema en ella, puedes contactar con el centro de ayuda y enseguida algún agente muy profesional y amable como Adela te ayudará a solucionarlo.

Caladan Store - Palma De Mallorca
Spain
About 6 years using the app
Intuit replied April 18, 2019

Hi Kathrin, thank you kindly for your review, Adela and our team of OneSaas customer support champions are always pleased to assist you! 

If you're interested in having your business success featured on our website and social media, please send a quick email to marketing@onesaas.com . Hope to hear from you soon!

April 15, 2019

So far so good. Online chat with Marck helped with all the loose ends with the set up. Really looking forward to this saving a ton of data entry.

The Love Harder Project
United States
Over 5 years using the app
Intuit replied April 17, 2019

Hi Helen! Thanks for leaving a review! Marck from our team of OneSaas customer support champions is delighted to hear that he's played a role in helping you eliminate your manual data entry between Shopify and QuickBooks Online!

We'd love the opportunity to feature the success of your organization on our website and social media. If you're interested, please send a quick email to marketing@onesaas.com - looking forward to hearing from you!

Edited January 8, 2025

Lori is the best. Our account was not linking correctly to QBO. With minimal hassle and maximum benefit, she adjusted the settings know we are up and running better than ever! Thanks Lori, I appreciate the time and knowledge which will save our firm hours of effort!

Sherwin was awesome! Thank you, Our Shopify acct was not scyning to QB and you were able to help fix this as well as download the orders missing.

Sorelle Gallery Fine Art
United States
Over 5 years using the app
May 1, 2020

The app works great and the support is wonderful. They are quick to fix issues and walk you through it. Karol was amazing and super helpful!

Anna Lotan Pro USA
United States
Over 5 years using the app
Edited June 29, 2023

The customer service reps who help out are AMAZING! I have worked with Ben many times and he is EXTRAORDINARY! They fix any problems, that are MOSTLY made by "ourselves" because we are not clear how the whole thing works. THEN, when they fix a broken element for you they TEACH you what it is you did wrong by the EXAMPLE! LOVE IT. They are FAST! Thanks so much for all your SUPER FAST help! I have worked with Sherwan, Marck, Rafael and Vincent and they are ALL Super AWESOME! Thanks again! YOU GUYS are why I use OneSaas! Today Paul helped me out with a big problem that I self created. They are BRILLIANT FAST and SUPER NICE!

Tactical Flow Meter
United States
About 5 years using the app
Edited August 30, 2024

Super helpful! Hazel was great & quick with response times:) We made the switch from our woo-commerce link to shopify & Hazel was able to accommodate this quickly & efficiently.

2024- Need assistance doing an updated today & Ben was super helpful & made the process seamless:) Very thankful for this app.

camilynbeth
United States
About 5 years using the app
Intuit replied August 2, 2019

Glad to be of service to you CamilynBeth! Hazel appreciates the kind words and is glad to help you switch your WooCommerce account to Shopify on OneSaas.

If you would like to be featured on our website or social media, contact us for at - marketing@onesaas.com.

July 11, 2019

Marck was a star on support chat after our account disconnected. He got us up and running in a few minutes then stayed online to make sure the sync worked and our Shopify orders transferred to QBO. After that he migrated us seamlessly to the latest version of their app.

Canadian Spa GmbH
Germany
About 5 years using the app
Intuit replied August 2, 2019

We appreciate the great review Canadian Spa! It was a pleasure for Marck to help out in fixing your account issue and migrating to our new platform.

We’d like to feature your business success on our website and social media - reach out to our customer advocates by emailing marketing@onesaas.com to get this started.