Reviews (2,861)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

March 15, 2024

Ben was so helpful!

EllieMakir
United States
About 2 years using the app
June 14, 2022

This was so easy to get set up. Once I had an issue (user error on my end) ROM was quick in the chat to get us up and going.

RallyHero
United States
Over 2 years using the app
February 24, 2022

App works great and customer service is awesome. I've had some sync issues but Sherwin solved my problem quickly.

Spintiller
United States
Over 2 years using the app
October 12, 2021

This app has been really useful. Special thanks to Vincent in Support for navigating us through the set up and the operation.

HACKNEY NINE
Canada
Over 2 years using the app
Edited June 22, 2023

I have been dealing with some sync issues and couldn't figure out how to fix them. I contacted chat support and was lucky enough to reach Karol. She was able to not only fix the issue, but she told me what the issue was so I could fix it myself in the future. I wish I had reached out sooner! A+ service. No waiting in a chat queue or speaking with a bot. Outstanding! We need more people like Karol in this world!

Freedom Electric Marine
United States
Over 2 years using the app
February 13, 2020

We've had issues with inventory not syncing correctly, but Karol really helped understand exactly what the problem was and did a fantastic job of answering any questions that we had.

UnspeakableGaming
United States
Over 2 years using the app
Edited August 19, 2024

This app makes the switch to QBOL worthwhile. Customer service help is very good.
Thanks again David!
Another small problem solved! Thank you Lori!

Arizona Sports Equipment
United States
Over 2 years using the app
January 23, 2023

One of the most incredible customer service experiences I have ever had was with Ben; he was cooperative and accommodating.

جعفر شوب
Jordan
Over 2 years using the app
October 31, 2023

Bon service lorsque certain bogue arrive, généralement réglé en 24h

Gator Hockey
Canada
Over 2 years using the app
January 11, 2022

I was helped by a gentlemen named Paul. He walked me step by step connecting shopify to QBO. The process was foreign to me and he patiently explained things and provided step by step instructions towards accomplishing the goal. I am so grateful for his help, someone give this man a raise! Thanks again Paul!

Grillslingers
United States
Over 2 years using the app