Reviews (2,861)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

Edited September 29, 2020

WOW, AMAZING SUPPORT!, The application is solid, its both easy and flexible to setup. You can map all you individual transactions including taxes, revenues and deposits, reliably and synchronize to update automatically on a scheduled routine. That's the way it's supposed to work, and it does. BUT where this group really shine is in great customer support. I experienced this first hand in an exceptional situation, where I am rebuilding a QBO datafile. Hazel, Vincent, Ronnie and Troy ALL went above and beyond in helping me recover stray data going back nearly 3 years. I received comprehensive timely updates as these great people worked to help me resurrect the datafile. Without these great people I would have been forced to reenter untold amounts of data manually. Instead Hazel, Vincent, Ronnie and Troy all allowed me to simply import the data piece by piece. Count me as a very happy customer Thanks Guys!

Noggin Oil
Canada
Almost 4 years using the app
Edited February 16, 2023

Thank You David for your help and quick response, the error has been fixed. you are the best, keep it up

Hani Bookstore
United States
Almost 4 years using the app
Edited September 1, 2022

Ronnie was extremely helpful and patient! He resolved my issue in no time at all. I was very happy with his service!

Jimmy Stuart
Australia
Almost 4 years using the app
Edited May 25, 2022

David did an awesome job helping me with our critical sync issues. Super patient and professional to work with!

Inks N Stuff Ltd.
Canada
Almost 4 years using the app
May 2, 2017

Thrilled with OneSaas. First started with their Shopify > Xero Export.... beautiful. Now testing their Xero > Salesforce integration and so far so good. Customer service is exceptional. Johnny, Laszlo and the team have been great with onboarding and ongoing support.

Boody Australia
Australia
Almost 4 years using the app
April 26, 2021

Just got off a chat with Karol (she was a HUGE help!) for some advice before going live with our new POS integration. The features, customer support, and time savings are fantastic. Can't wait to see this app in full use once we get started!

SMOKE & FIRE
Canada
Almost 4 years using the app
Edited September 28, 2021

The support team has been great-Ronnie provided me with considerations when troubleshooting issues.

Uneekor
United States
Almost 4 years using the app
April 20, 2023

I like this software it seems to work as advertised and if you ever have any issues they are happy to help.
Best customer support I have ever had, Thank you so much SHERWIN

FOV Labs Inc.
Canada
Almost 4 years using the app
Edited December 16, 2021

Great Support! I had a several errors that needed to be cleared and David stayed on chat with me until we cleared every error. He provided the answers I needed to resolve these recurring errors once and for all. Highly recommend.

Leafy Luv Affair
United States
Almost 4 years using the app
Edited December 21, 2023

This is a very useful App, make us save quite some time.
Also great support from Ben & also David, very pro-active and fix your mapping issue very quickly.

ASHLEY & CO Singapore
Singapore
Over 3 years using the app