Reviews (2,760)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

June 7, 2019

Great app and amazing support! We have 3 e-commerce stores that sync through OneSaas to QBO which makes the running of our business so much more streamlined and easier. Troy was really helpful in setting up our stores and I would highly recommend! Cheers, Tommy Raw Blend

Blenders Online
Australia
Almost 3 years using the app
Intuit replied July 2, 2019

Thanks Tommy for a great review!
We're glad to hear that your QuickBooks Online syncs seamlessly with multiple ecommerce stores! Troy is happy to have helped get you up and running! Our customer champions are hear to help with anything! We're available to chat to our customers live or send a quick email to support@onesaas.com anytime!

February 23, 2023

If you guys are looking for a company that will help you along the process with customer service that is top notch, you've found them here! Sherwin, one of there support agents, helped me tremendously for over an hour fix a number of problems I was struggling with for weeks.
I would recommend these guys to anyone.

Pacey MedTech
Canada
Almost 3 years using the app
July 13, 2021

This app has really eliminated a lot of manual entry for us. There have been a few hiccups with mapping to our products, that was a combination of our QBO data and the app. But we have been extremely pleased by the customer service/tech responses. Dean recently was able to quickly resolve an issue that should keep us on track moving forward.

Team Core-Tex
United States
Almost 3 years using the app
December 7, 2021

Sherwin a été d'une aide exceptionnelle pour la connexion de Shopify et de Quickbooks. Elle comprenait bien mes questions et ses réponses étaient claires.

Shop Santé
Canada
Almost 3 years using the app
October 12, 2022

ROM was the person in charge to make our experience with QBO excellent. Until we get in touch with customer service many doubts arises using the import tool. Rom handle everything very professionally and quickly solves our sync problems. Excellent support!

Lac2b
United States
Almost 3 years using the app
February 21, 2023

We have been using this app for 2 years and it has a learning curve that needs to be applied but with folks like David and Rapheal you can sit back and watch the problems resolve themselves. David helped me before my regular work hours so I am not sure their work hours but they are always there to help. The support is only chat but honestly it leaves my other resources free to do other tasks at the same time! This saves time and money! I always feel comfortable when David jumps on the chat. I know the problem is solved after a few quick answers and on with the next tasks! Keep up the good work David and Rapheal! I am sure there are others on the ready to help but this is my experience.

Jetter Depot
United States
Almost 3 years using the app
Edited May 31, 2023

Sync issues resolved in minutes. Lori is the best! Her knowledge of the program is excellent and offered some great suggestions for the future.

Also, worked with David today. Great help. This app really works well.

Yevshan
Canada
Almost 3 years using the app
September 22, 2021

I used this app to sync with Shopify. Rominick was friendly, very knowledgeable and fixed the problem very quickly!!

Designa Sausage
United Kingdom
Almost 3 years using the app
March 30, 2021

I asked questions about quick books and Ronnie was very helpful, I was a little confused and Ronnie cleared everything up for me! Thanks again Ronnie!!

ChicQute
United States
Almost 3 years using the app
May 21, 2021

Paul was amazing!!, What a help in connecting my QBO and Shopify account. My report had 7 different issues that needed to be corrected and Paul helped with them all and quickly. Also had tones of patients with me and encouraging words that I really appreciated.

Klean Earth Natural Skin Care
Canada
Almost 3 years using the app