Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity and automatic data syncing between Shopify and QuickBooks. It's praised for managing inventory and importing sales data efficiently. Merchants highlight the excellent customer service, particularly the live chat feature. Despite occasional syncing issues, the support team is quick to resolve them. The app is favored for its time-saving capabilities and streamlined workflows.

Edited April 16, 2024

I have been very happy with the assistance provided by Karol in trying to resolve an issue I have with syncing data between Shopify and Quickbooks Online.

STATE Of EMBRACE
Australia
Almost 2 years using the app
April 26, 2022

Works very well and there have no hiccups. Customer Service is always helpful. I spoke with Sherwin today and was able to resolve my issue within a couple minutes.

Mom's Munchies
United States
Almost 2 years using the app
Edited January 5, 2022

Benielle, Thanks for resolving the order and prod sync issue. Great service and patience in understanding and helping to resolve the problem. The app helps in automating the sync to QB Online.

Kibow
United States
Almost 2 years using the app
Edited June 14, 2019

Whenever I need assistance with anything, the customer service at OneSaas is very responsive and quick to fix it. In fact, Hazel just helped with an issue today that saved me tons of time. Very happy about that!

Artware Editions
United States
Almost 2 years using the app
Intuit replied July 2, 2019

Thanks Artware Editions for your great review. Hazel and the rest of our customer champions are thrilled to have helped you get QuickBooks Online working with your store quickly.

Reach out to marketing@onesaas.com if you'd like to have your business featured on our website and social media platforms.

Edited March 27, 2024

Great customer service. Ronnie is a good helper. He helped me resolve my issue fast and kept the conversation positive.

LORI all so helped me so well, she was very professional and very patient

RJP Unlimited
Canada
Almost 2 years using the app
Edited December 9, 2021

Dean in customer support was so quick and responsive today! The problem I'd spent hours trying to fix myself was resolved in a matter of minutes. Appreciate good and knowledgeable customer service!

Cherry On Top
United States
Almost 2 years using the app
Edited November 9, 2022

I contacted support because I received error while attempting to sync. Lori was very resourceful and solved my issue within minutes. It was a pleasure communicating with her. Thank you Lori!

AuthenticDeals.com
United States
Almost 2 years using the app
Edited December 6, 2022

David was very helpfully with the issue I had. He explained everything well and accurately Thank you!!!

botanical_infusions
Australia
Almost 2 years using the app
Edited June 1, 2023

Sherwin is the bomb and was of great help with all of our questions. Definately will be using this app going forward it is great!

additional review
David, helped us again today, June 1, 2023 -> great and fast support! highly recommended team

lizton sign shop wholesale
United States
Almost 2 years using the app
June 14, 2019

A1 for Customer service. Got an answer after 2 minutes only. Connect well between shopify and Quickbooks. When there's trouble, it's easy to notice and do the necessary adjustments.

Rituels - Rasage Traditionnel et Soins de la Barbe
Canada
Almost 2 years using the app
Intuit replied July 2, 2019

Thanks Rituels for the great review! Our customer champions are glad to help your store quickly syncing with QuickBooks Online. We're happy to help out at anytime!

Reach out to marketing@onesaas.com if you'd like to have your business featured on our website and social media platforms.