Reviews (2,861)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

November 23, 2022

Had a syncing error and Ben helped me through to solve the issue. Very heppy with how Ben gave me one-on-one help to solve it.

GATR
United States
Over 3 years using the app
September 13, 2022

Efficient and quick support of One Saas Connector. Quick management of my issue
Thanks to Sherwin from customer service care

PEPE BACIO
France
Over 3 years using the app
Edited January 14, 2025

Did our first sync over the weekend and had a few errors. This morning Rominick from Onesaas online support walk me through each error and fixed it easily. Now all my invoices are syncing flawlessly! Thank you to Onesaas and the support team at Onesaas which has been very professional, fast and easy to work with. This app saved us time and money, more small business owners should know about it.

Update 2025- Just updated to the new updated QB Online Global connector app. Since Shopify was not supporting the old Saas app. Francis walked me through the integration process easily and we got both stores syncing in no time.

California Glam | Sustainable Glam Pro
United States
Over 3 years using the app
July 1, 2021

Ronnie was really great helping me with my issues! Thanks so much for making this easy and explaining things to me! :)

Sunnybunnygardens2
United States
Over 3 years using the app
February 10, 2021

Just downloaded and in the process of testing this app. Chatted with Marck and he helped me with a couple of things and gave me some links to help prepare us to get started.

HeartlandPlace
United States
Over 3 years using the app
April 14, 2020

I never take the time to write reviews - but I felt obligated to share my experience this time. I received absolutely excellent customer service from the team at OneSaas, specifically Karol.

Karol was patient, hands on, and really took the time to understand the complicated request and find a solution to solve the problem I had.

Thank you!

Hungry Bark
United States
Over 3 years using the app
May 25, 2021

Just had Paul helping me with connecting OneSaas and then fixing a tonne of errors! he literally took all the stress away. I've been putting off contacting because I was worried it was going to be an impossible task explaining my issue and then trying to get the techy bits done...but Paul to the rescue - all done and sorted within the hour and nothing more to do. Thanks so so much

Cassie Lomas Range
United Kingdom
Over 3 years using the app
December 12, 2019

These guys are always on point anytime I need help or have an issue. They always go out of their way to fix issues immediately. The last call with Karol was awesome, cleared up everything within a few minutes.

Love Some Tea
United States
Over 3 years using the app
November 21, 2023

This is an excellent app. Every connection/integration app we have has issues. This Shopify <> Quickbooks connector app (1) has fewer issues than most and (2) has THE BEST CUSTOMERS SUPPORT I've experienced with any integration ever. The support team (Ben especially) is incredibly helpful. They solve everything extremely quickly and efficiently. I wish all software had support like this.

Luna Technologies Store
United States
Over 3 years using the app
January 27, 2021

I had some syncing issues between QB Online and Shopify. I contact OneSaas via the chat service and Ronnie was able to identify the issue and help me right away. Thank you Ronnie..

Arulaser
Aruba
Over 3 years using the app