Reviews (3,021)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to sync Shopify sales directly into QuickBooks Online, enhancing efficiency and reducing manual data entry. The field mapping feature is valued for its accuracy and customization, including backdating capabilities. The integration with QuickBooks is noted for its reliability. Customer support, especially the live chat, is praised for being effective and providing real-time assistance.
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Troy was extremely helpful with assisting with our syncing issue. He resolved the issue extremely quick without issue.
I use this app to sync my orders to QBO and it works really well. When I have a question or issue, the customer service can always help. I've worked with Rafael, Hazel and Johnny and they were great!
Hi Ashley, thanks for the kind words! It's great to hear that OneSaas has helped your business, and that our customer support team has been useful to you!
If you're ...
I was having trouble synching and I got on the chat with Ben and he had my issues sorted out within a few min. Great Support!
We had an issue with sales orders from shopify pulling through to Quickbooks and Lori knew exactly what was the issue and resolved it straight away. Thank you and really appreciated.
David offered mind blowing customer service, fast efficient and very knowledgeable, wish other companies would offer this level of service. Best support from any SaaS company hands down.
Very wonderful customer service. Sherwin was a pleasure to speak with and solved my issues in a timely way.
Sherwin, thank you for helping me so quickly. I had a syncing issue that we have been dealing with for a couple of weeks and would manually make the order. Today, i tried out support and Sherwin was able to fix the issue in less than 5 minutes. I look forward to installing this app on our other Shopify store.
Lori was very helpful in customer support. Took care of the issue for me. She was able to identify the issue and quickly handle it
Ben helped me quickly load an order in from shopify. He was quick! I appreciated his quick help and kindness.
We had an issue with or sales from shopify pulling through to Quickbooks and after a couple of failed attempts i finally was connected to Ben who knew exactly what the issue was and resolved straight away he's been an absolute godsend. I just want to say thank you so so much