Reviews (2,861)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

Edited April 27, 2022

Sherwin is a genius. He was amazing. He helped me understand my needs better! He was so patient with me. He helped me a lot. Thank you! Today I have received some help from Lori and it was very Helpful
Excellent support
Thanks a lot

Fallen Footwear US
United States
About 3 years using the app
Edited December 6, 2021

Rafael did a great job helping me. The app has some drawbacks but they are quick with their response. Rafael was very prompt. Much appreciated. In addition, Rominick spent a lot of time solving another problem. Great service.

BellStone
United States
About 3 years using the app
Edited September 13, 2021

The customer service is outstanding, especially from Ronnie. My questions were answered immediately and all synching issues fixed within seconds. It's the best customer service I've experienced via website.

Wilkin & May
United States
About 3 years using the app
August 25, 2021

The app is very well made and simple to set up however I still needed a little more help. Ronnie was able to fix the issue for me and explain to me the root cause. It was a setup mistake on my end! Please reach out to the Quickbooks team they are very helpful!

Minimal Ethos
United States
About 3 years using the app
November 27, 2023

I was having an issue with a sync & the customer service agent, Rom, was extremely helpful getting solved quickly. I am very happy with Rom's support --they were incredibly helpful.

adoorn
United States
About 3 years using the app
April 15, 2021

App is working fine. Only just installed but really easy even if you have no accounting experience. I can see why there are so many 5 * reviews here. Troy is wonderful. Knows what he is doing and does it professionally and fast. He is very patient and helped me a lot :)

Stoned Hilda
Australia
About 3 years using the app
December 2, 2022

Lori was a huge help to me! Once of the best customer service experiences so far! I am very pleased and would definitely use her help again.

Claudia Mae Jewelry
United States
About 3 years using the app
June 18, 2021

Used OneSaas to sync the Sales. Worked with Troy from OneSaas and he was very helpful. Very thorough customer service and was extremely patient. I would recommend. Looking forward to when OneSaas can integrate Bundles into the auto sync as well

Haute Noire
Canada
About 3 years using the app
March 15, 2022

David was an incredible help. Very knowledgeable about the platform. Extremely timely responses. Amazingly kind.

Oh Shoot Apparel
United States
About 3 years using the app
December 20, 2016

I am so thankful that I have OneSaas integrating my Shopify website with Xero and my outsourced warehouse, Coghlan. They have always been able to fix any issues quickly. We put a lot of trust in such services and OneSaas have always been there for My Comfy PJs.

My Comfy Pjs
Australia
About 3 years using the app