Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

March 8, 2022

A little ocmplicated to understand the details of the set up, but guidance notes help. However, I had a sync issue and tried the online help. I was pleasantly surprised to be taken to a customer support agent immeidately, her name was Clarisse and within 10 minutes my propblem was solved and she waited to check that the sync worked, when I encountered another problem she fixed it straight away. Amazing service which I jsut wasn't expecting! Very happy!

Bohemia - Salon Professional Services
Guernsey
Almost 3 years using the app
April 12, 2021

It took some time but Troy fixed my integration problem and was very friendly! I appreciated not having to figure things out on my own.

The Creative Learning Co.
United States
Almost 3 years using the app
Edited July 18, 2024

They have helped me with the integration and actually walked me through it step by step. THE BEST Customer service ever. Many thank to ROM and CLARISSE for being so amazing and patient. ROM waited for me to do the edits and then helped me to correctly sync the data.

Voltaat
Qatar
Almost 3 years using the app
March 13, 2020

I needed more help integrating my Shopify account to my QBO account. Troy was incredibly helpful and knowledgable!

DIRTCAR USA
United States
Almost 3 years using the app
Edited June 4, 2024

This is a great free app and they have great customer service. Rominick was able to solve an issue we had. Then we had another problem and Nick was very helpful. This app has real people who can give you chat support immediately.

LetsRun.com
United States
Almost 3 years using the app
December 20, 2023

We use this app to sync our shopify orders with our quickbooks account. I recently changed over our bank account and ROM was great in helping me with this process.

The Learning Tower Company
United Kingdom
Over 2 years using the app
July 27, 2021

Ronnie was great at troubleshooting my set-up and got it done very quickly. Just be weary of QBO not letting you export transaction fees from Shopify if you're on the Simple Start tier.

The Chai Villain
Australia
Over 2 years using the app
September 7, 2022

Ben helped to resolve my issue quickly and efficiently. Very friendly and professional. Very quick to get through to him on the chat function.

Holly Botanic
United Kingdom
Over 2 years using the app
June 1, 2022

I needed help and Ben was wonderful in sorting out my sync issue with Quickbooks, thankyou so much, highly recommend this app and the support you can get if you need help

Little Moo Baby Boutique
Australia
Over 2 years using the app
August 5, 2022

Amazing app, does what is says on the tin and customer support is amazing. Had a couple of problems and Rom has gone above and beyond to help us.

Furniture Maxi
United Kingdom
Over 2 years using the app